Restaurant Manager HopCat BarFly

• 3.

5 Livonia, MI Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Leadership training provided Vision insurance Qualifications Kitchen health and safety standards Employee onboarding Hospitality business promotion Reputation management Food safety management Process audits Loyalty marketing Hospitality industry recruitment experience Team leadership Table assignment Coaching Staff scheduling Sanitation Team scheduling Mid-level Cost control Leadership development Team development Developing staff training programs as a food service manager Financial operations management Hospitality industry experience Decision making Bar management Fundraising Managing events in a senior hospitality management role Leading team collaboration initiatives Front desk New hire orientation Financial performance measurement Leadership development programs Full Job Description Restaurant Manager HopCat Full-Time | Competitive Salary

+ Quarterly Bonus

+ Benefits Lead a Restaurant. Own a Business. Build Your Career. At HopCat, we believe great restaurants are built by leaders who take ownership. Our Restaurant Managers don't just manage shiftsthey own a department, develop people, improve systems, and drive measurable business results. Every manager is entrusted with an Area of Responsibility (AOR) that allows them to specialize, make an impact, and prepare for future leadership opportunities. If you're looking for a role where you'll have real influence over your restaurantnot just another set of keyswe'd love to meet you. What You'll Do As a Restaurant Manager, you'll work alongside the General Manager to lead daily operations while taking ownership of one key area of the business.

Responsibilities include:

Leading daily restaurant operations and peak-volume shifts Hiring, coaching, developing, and recognizing team members Delivering outstanding guest experiences Managing labor, staffing, and financial performance Maintaining operational excellence, food safety, and cleanliness Driving accountability through coaching and follow-up Using operational metrics to improve results Building future leaders within your department Leading one assigned Area of Responsibility Area of Responsibility (AOR) Ownership Each Restaurant Manager owns one of the restaurant's core business functions. While every manager supports the entire operation, each becomes the subject matter expert and leader for one department.

Areas of Responsibility include:

Hospitality Manager

• Own the guest experience from arrival to departure by leading service standards, hospitality coaching, mystery shop performance, guest recovery, and online reputation management. Server Manager
• Develop the server team through scheduling, staffing, quarterly one-on-ones, department meetings, hospitality coaching, mystery shop action plans, and accountability for maintaining a 4.6+ Google rating and outstanding service execution. Front Desk Manager
• Lead the host team while owning reservations, waitlist accuracy, front desk organization, guest flow, scheduling, staffing, and first impressions. Bar & Beverage Program Manager
• Lead one of the industry's most respected craft beer and beverage programs by developing bartenders, managing staffing, controlling beer and liquor costs, executing beverage standards, and maintaining bar excellence. Beer Program Manager
• Own weekly beer ordering, beer education, craft beer promotions, inventory communication, and ongoing team education through weekly beer pre-shift meetings. Training Manager
• Build great teams through structured onboarding, weekly training communication, ExpandShare completion, Restaurant365 training documentation, and ongoing coaching that keeps every team member improving. Events & Reservations Manager
• Coordinate private events and large-party reservations from inquiry through execution while ensuring exceptional guest communication, flawless event execution, and strong financial performance. Marketing Manager
• Grow your restaurant's presence in the community by maintaining in-store marketing, building relationships with local businesses, coordinating fundraising partnerships, and executing local marketing initiatives. Off-Premise Manager
• Own the takeout and delivery business by improving order accuracy, organizing expo operations, coaching team members, and enhancing the off-premise guest experience. Rewards Manager
• Lead guest loyalty initiatives by increasing Rewards participation, coaching servers and bartenders, monitoring enrollment performance, and ensuring promotional execution throughout the restaurant. Utility Manager
• Lead the Prep, Dish, and Utility teams by maintaining staffing, scheduling, training completion, sanitation standards, and operational support systems that keep the kitchen running efficiently.

Leadership Expectations Every Restaurant Manager is expected to: Write weekly schedules for their department Evaluate Top Performers and Development Opportunities Maintain proper staffing levels and hiring plans Conduct quarterly one-on-one conversations Lead recurring department meetings Establish weekly team focuses and action plans Monitor department-specific performance metrics Complete operational audits and follow through on improvements Develop future leaders within their department Partner with the General Manager to improve overall restaurant performance What We're Looking For Previous restaurant management experience preferred Experience leading high-volume teams Strong communication and coaching skills Passion for hospitality and developing people Organized, accountable, and results-driven Comfortable making decisions in a fast-paced environment Financial awareness, including labor and cost management Availability to work nights, weekends, and holidays Why HopCat? Real Ownership

• Every manager leads a departmentnot just a shift. Career Growth
• Our management structure is designed to prepare leaders for Senior Manager, General Manager, and Area Director opportunities. Leadership Development
• You'll receive regular coaching, leadership training, and opportunities to expand your responsibilities as you grow.

Competitive Benefits Competitive salary Quarterly performance bonus Medical, Dental & Vision Insurance Paid Time Off 401(k) Dining discounts Leadership development and ongoing training Internal promotion opportunities Our Values Everything we do is built around five core values: Respect Accountability Passion Teamwork Integrity If you're ready to lead people, own results, and grow your career with one of the Midwest's premier restaurant brands, we'd love to hear from you. Better Every Day. Stronger Together. Lead Where It Counts. Apply today and start building your future with HopCat. BarFly is proud to be an equal opportunity workplace. We know that diverse, talented and dedicated individuals are critical to our success, so we look for veterans and people from various backgrounds not just because it's the right thing to do, but also because it's good for our business. We accept, celebrate and support the differences of people because it makes our team, the experience at our restaurants and the communities in which we operate better. #

MGMT Brand:

BarFly Address:

17800 Haggerty Rd Livonia, MI

• 48152

Property Description:

HopCat Livonia Property Number:

21