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SF
Southwest Foodservice Excellence, LLC
General Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on North Carolina data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$56,424 / year median in North Carolina
+10% projected growth
Job Description
Lead with Purpose ? Become a General Manager in K-12 Food Service!
Are you ready to take the reins and drive impact in a school district?s food service program? As a General Manager, you?ll lead a dedicated team, oversee daily operations, and build strong relationships with district leaders ? all while ensuring students receive high-quality, nutritious meals. This is your opportunity to combine leadership, strategy, and service to make a real difference every day.
Position SummaryThe General Manager is responsible for overseeing food service operations across a school district site or group of sites. This includes leadership of salaried and hourly teams, direct client communication, financial oversight, operational efficiency, and program growth. The role requires a strong balance of leadership, strategy, and hands-on involvement in service and execution.
Key ResponsibilitiesManage salaried managers and hourly associates across multiple school sitesDirect all aspects of account management and client relationshipsTrain and develop Assistant Managers to support business expansion or new contractsLead innovative efforts to increase student participation and support academic successBuild and maintain strong relationships with district administrators and school boardsHire, train, evaluate, and support the development of all staffOversee budget preparation and manage labor, food, and operational costsEnsure timely completion of required reports including inventory, production, and payrollOversee food preparation and service in accordance with quality, safety, and sanitation standardsDrive performance in sales, service, facility appearance, and cleanliness through staff training and developmentFollow all cash handling and reconciliation proceduresSupport daily service operations when needed to ensure smooth functioningImplement marketing and promotional activities to support program growthFulfill additional duties as assignedQualificationsHigh school diploma, GED, or relevant vocational training (Bachelor?s degree preferred)Minimum 5 years of experience in food service, with 2?3 years as a Food Service Director (K-12 experience preferred)Proficient in Microsoft Excel, Word, and Adobe AcrobatExperience with POS systems and online reporting tools preferredStrong leadership, organizational, and communication skillsP&L accountability experience and strong cost control skillsMust be able to pass a background check, fingerprinting, and MVR audit (driving required)Deep knowledge of food service trends, food safety, cost controls, and K-12 nutrition standardsAbility to work independently and communicate effectively with executive leadershipPhysical & Work Environment RequirementsAbility to lift up to 50 pounds occasionallyRegularly required to stand, walk, sit, and use handsModerate noise level in the work environmentMust be able to work a flexible schedule, including occasional extended weeksRequires driving and attendance at meetings or company eventsWeare an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.
Are you ready to take the reins and drive impact in a school district?s food service program? As a General Manager, you?ll lead a dedicated team, oversee daily operations, and build strong relationships with district leaders ? all while ensuring students receive high-quality, nutritious meals. This is your opportunity to combine leadership, strategy, and service to make a real difference every day.
Position SummaryThe General Manager is responsible for overseeing food service operations across a school district site or group of sites. This includes leadership of salaried and hourly teams, direct client communication, financial oversight, operational efficiency, and program growth. The role requires a strong balance of leadership, strategy, and hands-on involvement in service and execution.
Key ResponsibilitiesManage salaried managers and hourly associates across multiple school sitesDirect all aspects of account management and client relationshipsTrain and develop Assistant Managers to support business expansion or new contractsLead innovative efforts to increase student participation and support academic successBuild and maintain strong relationships with district administrators and school boardsHire, train, evaluate, and support the development of all staffOversee budget preparation and manage labor, food, and operational costsEnsure timely completion of required reports including inventory, production, and payrollOversee food preparation and service in accordance with quality, safety, and sanitation standardsDrive performance in sales, service, facility appearance, and cleanliness through staff training and developmentFollow all cash handling and reconciliation proceduresSupport daily service operations when needed to ensure smooth functioningImplement marketing and promotional activities to support program growthFulfill additional duties as assignedQualificationsHigh school diploma, GED, or relevant vocational training (Bachelor?s degree preferred)Minimum 5 years of experience in food service, with 2?3 years as a Food Service Director (K-12 experience preferred)Proficient in Microsoft Excel, Word, and Adobe AcrobatExperience with POS systems and online reporting tools preferredStrong leadership, organizational, and communication skillsP&L accountability experience and strong cost control skillsMust be able to pass a background check, fingerprinting, and MVR audit (driving required)Deep knowledge of food service trends, food safety, cost controls, and K-12 nutrition standardsAbility to work independently and communicate effectively with executive leadershipPhysical & Work Environment RequirementsAbility to lift up to 50 pounds occasionallyRegularly required to stand, walk, sit, and use handsModerate noise level in the work environmentMust be able to work a flexible schedule, including occasional extended weeksRequires driving and attendance at meetings or company eventsWeare an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.