Job Overview We are seeking an enthusiastic and experienced Front of House Manager which directs all customer-facing operations, ensuring high-quality guest service, managing staff (servers, hosts, bartenders), and optimizing restaurant flow. They handle training, scheduling, POS systems, health safety compliance, and resolve customer complaint

Key Responsibilities:

Service Excellence:

Monitor staff to ensure excellent customer service, including table touching and handling guest complaints.

Staff Management:

Recruit, train, schedule, and supervise FOH employees to ensure peak performance.

Operational Flow:

Coordinate daily FOH and BOH (Back of House) operations, managing reservations and seating, as outlined in this Front of House Manager job description.

Financial Control:

Balance cash drawers, manage tips, oversee POS systems, and control costs related to inventory.

Safety & Sanitation:

Enforce all health, safety, and sanitation standards.

Communication:

Acting as the liaison between the dining room and the kitchen.

Required Skills and Qualifications Experience:

Several years of restaurant experience, typically with supervisory experience.

Leadership:

Strong team leadership and motivational skills.

Communication:

Excellent interpersonal skills for interacting with guests and staff.

Problem-Solving:

Ability to handle high-pressure situations and guest issues calmly.

Technical Skills:

Proficiency with POS systems

Pay:

From $15.00 per hour

Benefits:

401(k) Paid time off

Work Location:

In person