Café Manager Agora Bakery & Café Agora Bakery & Café is seeking an organized, dependable, and hands-on Café Manager to oversee the day-to-day operations of our busy café. This position combines team leadership, administrative responsibilities, customer service, inventory management, catering coordination, and general business operations. The ideal candidate is comfortable moving between office responsibilities and the café floor and is willing to learn all aspects of front-of-house operations in order to effectively support the team. Responsibilities Oversee daily café operations and ensure the restaurant is running smoothly Manage hiring, onboarding, employee documentation, disciplinary action, and termination processes when necessary Monitor employee timekeeping, clock-ins, attendance, and payroll information Process payroll and maintain accurate employee records Manage all ordering, inventory, and stock levels for café operations Complete store runs and purchase supplies as needed Communicate with vendors and maintain vendor relationships Manage email inquiries and general business correspondence Respond to customer questions, concerns, complaints, and refund requests Maintain a visible presence with customers and assist with customer service as needed Learn and understand front-of-house operations, including the POS system, order taking, food running, and basic barista responsibilities Coordinate catering inquiries, create quotes, set up catering orders, prepare invoices, and communicate with catering clients Assist with networking and developing relationships within the local community Complete bank runs and prepare deposits Maintain records and operational documents using Google Sheets and Google Docs Identify maintenance and repair needs within the café Coordinate with repair companies, contractors, and vendors to schedule necessary work Review invoices and remit payments for completed work Support staff during high-volume periods and help resolve operational issues as they arise Maintain organization, professionalism, and clear communication between management and staff Perform additional general management duties as needed Qualifications Previous restaurant, café, hospitality, retail management, or similar leadership experience preferred Strong organizational and time-management skills Excellent written and verbal communication skills Comfortable handling sensitive employee and business information Experience with hiring, employee management, scheduling, or payroll preferred Comfortable working with Google Sheets, Google Docs, email, and other computer-based systems Strong customer-service and problem-solving skills Ability to prioritize multiple responsibilities in a fast-paced environment Comfortable working independently and making day-to-day management decisions Willingness to learn café front-of-house and barista operations Reliable transportation for bank deposits, store runs, and occasional business errands Schedule Required availability: Monday through Saturday, 7:00 AM-3:00 PM This is a hands-on management position that requires both administrative work and an active presence within the café. The Manager should be comfortable shifting between payroll and paperwork one moment and helping solve a customer or operational issue the next.

Pay:

$15.00 - $20.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person