The Assistant General Manager supports the General Manager in overseeing daily restaurant operations, leading staff, maintaining excellent guest service, and achieving business goals. This role helps manage staffing, food and beverage quality, inventory, and operating costs while ensuring a welcoming dining environment and smooth service.

Key Responsibilities:

Assist the General Manager with daily restaurant operations. Supervise and support front-of-house, kitchen, and service teams. Help recruit, train, and develop employees. Prepare staff schedules and coordinate shift coverage. Maintain high standards of guest service and satisfaction. Handle customer complaints and resolve service issues professionally. Monitor food quality, presentation, and service consistency. Coordinate with kitchen staff to ensure timely and accurate orders. Assist with inventory management, purchasing, and stock control. Monitor sales, labour costs, food costs, and operating expenses. Support budgeting, sales reporting, and cost-control initiatives. Ensure compliance with food safety, sanitation, and workplace standards. Oversee opening, closing, cash handling, and shift handovers. Monitor employee performance and provide constructive feedback. Maintain cleanliness, organization, and safety throughout the restaurant. Support promotions and initiatives to increase sales and customer retention. Review guest feedback and recommend service improvements. Communicate operational updates and concerns to senior management. Help maintain a positive, productive, and professional team environment.

Qualifications & Skills:

Previous restaurant or hospitality management experience. Supervisory or assistant management experience preferred. Strong leadership and team-management abilities. Excellent communication and customer-service skills. Knowledge of restaurant operations and service standards. Understanding of food safety and sanitation requirements. Experience with inventory management and cost control. Familiarity with POS systems and sales reporting. Strong organizational and time-management skills. Excellent problem-solving and decision-making abilities. Ability to work effectively in a fast-paced environment. Flexibility to work evenings, weekends, and holidays.

What We Offer:

Competitive salary based on experience. Opportunities for career development and advancement. A supportive and collaborative work environment. Management training and leadership development. Employee meals or discounts, where available.

Pay:

$23.00 - $29.00 per hour Expected hours: 32.0 per week

Benefits:

Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person