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Hyatt
Assistant Operations Manager
Career Insights for Restaurant / Food Service Manager
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$63,503 / year median in New Jersey
+9% projected growth
Job Description
Hyatt Careers
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Home Search Job Details "Hyatt is a place of learning- similar to a university.
Alexandra Bueno:
General Manager, Hyatt Centric Montevideo Return to SearchASSISTANT OPERATIONS MANAGER
- FRONT DESK Hyatt Regency Hyatt Regency Morristown at Headquarters Plaza US
- NJ•Morristown
FRONT OFFICE
Entry Level Manager Full-time 21.05 Hourly US Dollar (USD) pay basisReq ID:
MOR001618
Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join our amazing team at Hyatt Regency Morristown which is situated in the heart of downtown Morristown's historical district near George Washington's Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-State area. What are additional benefits working at Hyatt Regency Morristown Complimentary hotel nights and discounts at Hyatt properties around the world Medical insurance benefits for you and your dependents 30 days after joining Tuition Reimbursement and 401K/Employee Stock Purchasing Plan Free parking/ free meal The Assistant Operations Manager will be responsible for enhancing our guest experience at the Front Desk by checking guests in and out, addressing any guest situations brought to the front desk. The position will have exposure to the housekeeping department and F&B areas of the hotel to assist with the overall operations within the hotel. Key Responsibilities Welcome guests with a friendly, professional, and hospitable attitude. Complete guest check-ins and check-outs accurately and efficiently. Verify reservations, room assignments, and payment methods. Answer telephone calls, emails, and guest inquiries promptly. Provide information about hotel amenities, services, local attractions, and dining recommendations. Handle guest requests and resolve concerns in a timely and courteous manner. Coordinate with Housekeeping, Engineering, and other departments to ensure guest satisfaction. Process room changes, upgrades, and special requests when available. Maintain accurate guest records and update information in the property management system. Balance cash drawers and complete end-of-shift reports according to hotel procedures. Follow all company policies, safety standards, and security procedures. Maintain a clean, organized, and professional front desk area. Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. The hourly rate for this position is: $21.05, annualized at $52,000 based on 45 hours per week. Play Play 00:00- 01:58 Mute Settings Enter fullscreen Qualifications A true desire to satisfy the needs of others in a fast paced environment Refined verbal and written communication skills Minimum of one year previous front office supervisory experience preferred Ability to work a flexible schedule (including weekends/holidays/overnight) A true desire to satisfy the needs of others in a fast paced environment Refined verbal and written communication skills Minimum of one year previous front office supervisory experience preferred Ability to work a flexible schedule (including weekends/holidays/overnight) Previous customer service or hospitality experience preferred.
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