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Job Description
About Us:
At Chelsea Hospitality Group we imagine and launch bold, community-centered hospitality concepts that bring people together in powerful, purposeful ways. From restaurants to cultural hubs to organizational and community experiences; everything we create is designed to spark connections, inspire belonging, and reimagine what hospitality can do for people, places, and communities. A strong opportunity for a hospitality leader who leads with presence and serves with purpose. Chelsea Hospitality Group is seeking a General Manager for The Maple. This private boutique inn offers refined accommodations within a quiet, well-appointed setting. Culinary-forward and thoughtfully designed, the inn blends the warmth of a private residence with the comfort of a well-run hotel. As General Manager, you will guide its operations and team culture — combining sound leadership with a genuine instinct for hospitality. This is a role for someone who balances operational discipline with a deep commitment to service — someone who understands that great hospitality lives in the details guests never need to ask for. This leadership position suits a hospitality professional who is equally comfortable with strategy and floor presence. You will oversee the full guest experience — from team development to culinary execution — while ensuring every guest feels at ease and well cared for.
What You'll Do:
Lead daily operations with a hands-on, service-first approach that sets the standard for your team Manage and develop a small, dedicated service team built around warmth, discretion, and attentive care Anticipate guest needs and preferences — from arrival to turn-down — and inspire the team to deliver thoughtful, personal touches Partner with the Executive Chef to deliver strong culinary programming across all meal periods Maintain the property to a high standard, front and back of house Serve as the primary contact for guests and key stakeholders, with professionalism and discretion Oversee operational planning including budgeting, vendor management, scheduling, and staffing Be present as a host and innkeeper — attentive but unhurried, polished yet approachable
What We Need From You:
7+ years in hospitality, boutique hotel, or property management A leadership style grounded in respect, genuine care, and clear expectations Strong service instincts — anticipating needs before they are expressed Familiarity with high-touch hospitality standards and guest experience delivery Sound business judgment with attention to team culture, financial performance, and property care Self-directed, adaptable, and comfortable working with a high degree of autonomy A belief that the best hospitality is quiet, consistent, and always felt Experience in culinary-forward hospitality or private residence management Familiarity with intimate-scale or exclusive-use properties Exposure to leading independent hotel or fine hospitality cultures
What You'll Get From Us:
Competitive salary commensurate with experience Comprehensive health and wellness benefits Paid Time Off An opportunity to build and shape a singular hospitality operation from the ground up A values-driven environment that prizes warmth, refinement, and consistent execution
Qualifications:
What You'll Do:
Lead daily operations with a hands-on, service-first approach that sets the standard for your team Manage and develop a small, dedicated service team built around warmth, discretion, and attentive care Anticipate guest needs and preferences — from arrival to turn-down — and inspire the team to deliver thoughtful, personal touches Partner with the Executive Chef to deliver strong culinary programming across all meal periods Maintain the property to a high standard, front and back of house Serve as the primary contact for guests and key stakeholders, with professionalism and discretion Oversee operational planning including budgeting, vendor management, scheduling, and staffing Be present as a host and innkeeper — attentive but unhurried, polished yet approachable
What We Need From You:
7+ years in hospitality, boutique hotel, or property management A leadership style grounded in respect, genuine care, and clear expectations Strong service instincts — anticipating needs before they are expressed Familiarity with high-touch hospitality standards and guest experience delivery Sound business judgment with attention to team culture, financial performance, and property care Self-directed, adaptable, and comfortable working with a high degree of autonomy A belief that the best hospitality is quiet, consistent, and always felt Experience in culinary-forward hospitality or private residence management Familiarity with intimate-scale or exclusive-use properties Exposure to leading independent hotel or fine hospitality cultures
