A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
Negotiable based on experience About Us Machapresso is a specialty matcha café focused on delivering premium Japanese matcha, handcrafted beverages, desserts, and exceptional customer service. We are looking for a motivated, experienced Assistant Manager to help lead our team, maintain high operational standards, and create an outstanding guest experience. Position Summary The Assistant Manager works closely with the General Manager and ownership to oversee daily café operations. This role is ideal for someone with prior café or coffee shop management experience who enjoys leading a team, thrives in a fast-paced environment, and is passionate about hospitality and quality. Responsibilities Assist in managing daily café operations and ensuring smooth service Lead, motivate, and support a team of baristas and kitchen staff Train new employees and reinforce company standards and procedures Maintain excellent customer service and resolve customer concerns professionally Ensure food safety, cleanliness, and health department standards are consistently met Manage opening and closing procedures Monitor inventory, place orders, and minimize product waste Assist with scheduling and labor management Maintain beverage and food quality standards Support marketing promotions and new product launches Help achieve sales goals while maintaining an efficient operation Qualifications Previous café, coffee shop, bubble tea, or restaurant management experience required Strong leadership and team management skills Excellent communication and customer service abilities Ability to work efficiently in a fast-paced environment Strong organizational and problem-solving skills Flexible availability, including weekends and holidays Ability to lift up to 40 pounds and stand for extended periods Preferred Qualifications Experience with POS systems (Square experience is a plus) Experience with inventory management and ordering Knowledge of specialty coffee, matcha, tea, or café operations What We Offer Competitive pay based on experience Growth opportunities within a rapidly expanding company Employee discounts Supportive and positive work environment Opportunity to help shape and grow an exciting specialty café brand If you have a passion for hospitality, leadership, and creating memorable customer experiences, we'd love to hear from you. Apply today and become part of the Machapresso team!
