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KFC Careers
KFC Restaurant General Manager
Career Insights for Restaurant / Food Service Manager
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Based on New Jersey data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$63,503 / year median in New Jersey
+9% projected growth
Job Description
The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan.
Focal points include:
- \tDriving excellence in customer service
- \tMaintaining company standards in product and facility specifications
- \tSupervising food handling procedures and operational processes
- \tExercising financial control to meet the restaurant profit margin targets
- \tSelecting, training, developing and motivating employees The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.