GM

Position:

General Manager Direct Supervisor:

Hours:

60 hrs per week Core Responsibilities Culture

• Lead, support, and inspire Team Fini with the core LFG values always in mind (LOVE, FAMILY, GRATEFULNESS)
• Balance art and commerce to maintain a healthy business, happy guests and employees while serving hospitality greatness
• Ensure all employees feel safe when they enter the work environment. Schedule routine employee check-ins with HR to ensure all employee experiences are heard and documented.
• Maintain a positive work environment that also embraces feedback (positive and negative) and accountability Daily Operations
• Develop opening and closing procedures for the team so we they can be prepared for all hours of operation (Monday
• Sunday Pizzeria 12-10, Private events Variable)
• Maintain FINI vibe ( aesthetic, hospitality, general maintenance)
• Conduct daily walk-through to ensure

DOH , DOB , SLA

, Local Fire dept. protocols are followed. Permits should be posted per state requirements w/ copies saved electronically for reference.

• Obtain a food handlers license to maintain inspection readiness and help train staff members to do the same
• Maintain guest facing platforms displaying all menus, hours of operation and general information ( Fini Pizza website, Uber delivery platform, Google business page, In
• store signage )
• Create a maintenance/utility schedule for all areas of the restaurant (grease trap, hood cleanings, plumbing & electrical needs, pizza oven repair, rental machine cleanings
• dishwasher & ice machine) Guest Experience & Quality Control
• Implement staff trainings to create a warm environment for guests (necessary voice projections, smiles, thank you's and appropriate follow up questions)
• Read, process, and communicate all guest feedback (face-to-face interactions, reviews, and emails) to the team & ownership
• Regularly taste all products ( events items, pizzas, salads, Italian ice, desserts, and beverages) to uphold the FINI standards
• Create a system for answering all guest emails, texts and phone calls
• including shift leaders and cashier team members so we are as responsive as possible (especially with order & private event inquiries)
• Lead pizzeria and events service to ensure proper wait times and flow occur Scheduling & Staffing Management
• Maintain a strict labor cost budget of 20% (10% BOH labor,8% FOH labor, 2% events labor) . Labor tracker sheets should be filled out weekly w/ projections in order to react as quickly as possible to sales.
• Manage scheduling BoH and FoH. All paycom schedules should be posted 2-3 weeks in advance for all team members (including shift leaders and managers)
• Check employee timecards for schedule alignment , breaks are taken , OT minimized , spread of hours cut
• Respond quickly to call outs and no-shows to ensure restaurant can operate during all hours (all managers and shift leaders are help cover open positions )
• Implement Fini training outlines for all positions ( including recipe cards, station diagrams and checklist.. HR provided
• ) • Communicate disciplinary action with HR and ownership present ( firing with HR / ownership) • Manage a daily and weekly tip sheet entry process (HR will provide sheets, Legal team will double check process) • Distribute weekly paychecks in line with the typical HR payroll process Administrative Operations • Send EON reports daily using the provided template • Cash management•conduct nightly cash drops in a safe, cash withdrawals at the bank, employee reconciliation and reimbursements • Manage a personal google calendar & location calendar for weekly meetings on private events, cost management and overall performance with ownership & HR •Locations google drive•general organization • Manage all food & beverage & supplies purchasing for pizzeria , catering, and events (20% food cost, 40% NA bev cost, 20% or lower alcohol cost, 4% or lower operating costs, merch as little as possible) • Process invoices for all weekly purchases (alongside production and accounting team).

Ideally all invoices are sent electronically and managed daily in a google sheet. Physical Requirements

• Duration of shift spent on feet with ability to lift up to 50 lbs

Compensation Details Compensation:

Salary ($70,000.00

• $75,000.

00)