A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
General Manager PopUp Bagels - 1.0 Garden City, NY Job Details $75,000 a year 21 hours ago Qualifications Marketing public relations Food quality maintenance Cleaning & sanitation management Physical security Employee onboarding Guest relations Team supervision Managing pricing strategies for product lines Budget control Expense management Coaching Staff scheduling Labor cost analysis Filing Team scheduling Financial management report preparation Talent development Disciplinary action management Recruitment and selection Retail compliance procedures Invoice payment processing Employee attendance management Kitchen cost control Store management Inventory tracking for food cost management Staff policy implementation Financial control management Strategic promotions Physical inventory counts for inventory management Implementing HR recruitment processes
Full Job Description Position Summary:
The General Manager is responsible for achieving sales, labor, and food cost targets for store profitability. They exercise discretion in overall store operations, including supervising and directing staff, making staffing decisions, and ensuring guest satisfaction, product quality, and safety. The role is crucial in delivering an outstanding guest experience and involves day-to-day leadership to achieve various goals. The General Manager is required to exercise discretion regularly and customarily in managing the overall operations of the store. Most of the time is spent supervising and directing the workforce, making staffing decisions upon approval from DM, HR, or the President of the company such as (hiring, training, evaluating, disciplining, discharging, staffing, and scheduling).
Essential Duties and Responsibilities:
Include but are not limited to: Responsible for his/her store meeting the financial targets set forth by GSP Bagels LLC.
Items include monitoring:
labor costs, food costs, and meeting the sales goals. Monitor, control, and reduce where possible all variable operating expenses. Manages the assets of the store, including maintaining the security and safety of the store. Provides overall insight for cash handling and timely processing of required financial reports. This includes making bank deposits during the day, securing the "top safe" and not compromising its combination. Monitors inventory levels, productions, waste, unauthorized "giveaways," etc. to control the cost of goods, without compromising product quality. Recruits, interviews, and hires staff for the store location. Directs and coordinates the activities of all staff. Ensures uniform policy is being strictly adhered to; ensure maintenance of dress code and personal appearance standards. Provide/supervise training and onboarding of all new and existing staff. Determines staffing needs and schedules all staff; bi-weekly schedule (including a personal schedule) and provide to District Manager. In consultation with the District Manager, if necessary, determine a personal schedule based on the requirements of the position; inform staff through inclusion in the weekly schedule. Provides disciplined leadership to staff, including setting clear expectations and holding the team and self accountable for results. On-boards, trains, coaches, counsels, develops, disciplines, and terminates employees. Performs supervisory responsibilities, including, but not limited to making employment decisions regarding hiring, promoting, demoting, and terminating. Recommends staff promotions and wage increases. Provides accurate, and timely monthly physical inventory. Ensures timekeeping is accurate for all employees at the store. As needed, review and authorize payment of invoices from vendors and other suppliers of goods and services; promptly transmit for payment as directed. Directs operations to properly maintain all equipment and physical facilities at all times. Directs and supervises the ongoing and periodic cleaning and maintenance of all equipment and physical facilities. Ensures the maintenance of all equipment and facilities in accordance with manufacturer and physical facilities. As needed, contact approved service and repair sources for necessary repairs as directed by the District Manager. Ensures the prompt completion and transmission of all required paperwork, reports, etc., as directed by the District Manager. Maintains files relating to operations and personnel, as directed by the corporate office and the District Manager. Coordinates the execution of all promotional, marketing, advertising, and public relations activities as directed by the District Manager. Recommends local promotional, marketing, advertising, and public relations activities; with the assistance of the District Manager and develops and executes approved activities. Recommends pricing strategies and special offers; execute as approved. Maintains good working relations with mall management and staff; attends meetings and participates in Merchants Association, Mall Marketing Committee, or similar activities. Performs all of the essential duties of this position safely and effectively, consistent with the prescribed method and guidelines established by Auntie Anne's/Cinnabon and Fresh Dining Concepts, LLC. Be a working manager on the front line with team members; crew/shift/ assistant store manager. Performs other duties as assigned.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.