Floor Manager

Oceana, a longstanding upscale seafood restaurant in Midtown, is looking for an individual to join their management team!

ROLE:

The Floor Manager will be tasked with managing the front-of-house team through each service, while maintaining both a positive workplace environment for our employees and a fantastic dining experience for our guests. The ideal candidate will have full-time availability. Ability to close the restaurant is a must.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Take part in the day-to-day operations of the restaurant
• Training new staff members
• Lead by example, inspiring staff to deliver a memorable food and beverage experience
• Display a genuine passion to facilitate and exceed guest service expectations
• Ensure the delivery of superior customer service through effective staff training and education
• Develop and maintain strong and positive rapport with staff and guests

QUALIFICATIONS

(PREFERRED, BUT

NOT REQUIRED

):

• Prior experience leading a premium food and beverage operation in some capacity
• Business oriented mindset that promotes both positivity and professionalism
• Strong commitment to overall guest satisfaction.
• Strong problem-solving skills, including the ability recognize potential problems and work with a team to solve them
• Strong written and verbal English communication skills
• Excellent planning and organizational skills, including the ability to handle conflicting deadlines and prioritize multiple tasks
• Excellent wine and spirit knowledge
• Flexibility to work evenings, weekends, and holidays as required
• Full-time availability