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Dom’s Famous Chicken Fingers

Front of House Manager

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Job Description

Job Overview We are seeking an energetic and dedicated Front of House NIGHT Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily front-of-house operations, manage staff, and uphold the highest standards of customer service. Your leadership will foster a welcoming atmosphere, streamline service processes, and drive the success of our restaurant or hospitality venue. This position offers an exciting opportunity for a motivated individual passionate about food service management and team leadership to make a positive impact every day. Duties Supervise front-of-house staff, including training and performance management to ensure smooth operations Deliver outstanding customer service by addressing guest needs promptly and professionally Oversee food and beverage service, ensuring adherence to quality standards and safety protocols Manage POS systems such as Toast for order processing, cash handling, and transaction accuracy Control inventory levels for front-of-house supplies and assist with food preparation coordination when needed Maintain cleanliness, organization, and safety standards in all front-of-house areas Lead shift management by coordinating team efforts during busy hours to maximize efficiency and guest satisfaction Support kitchen management by communicating effectively with culinary teams to ensure seamless service flow Qualifications Proven experience in quick service or fast food restaurant environments with a strong background in food industry operations Demonstrated supervisory or managerial experience in hospitality or restaurant management roles Knowledge of POS systems such as Toast; cash handling expertise required Familiarity with food safety management practices and food handling regulations Excellent team management skills with the ability to train, motivate, and develop staff members Strong communication skills for managerial tasks including staff training, and customer interactions Experience with inventory control, budgeting, and profit/loss analysis in a hospitality setting Ability to handle multiple responsibilities efficiently in a fast-paced environment Basic math skills for cash handling and financial reporting purposes Previous experience in casual dining settings is preferred Join our dynamic team where your leadership will inspire excellence! We are committed to fostering a positive work environment that values growth, teamwork, and exceptional service. All positions are paid roles dedicated to delivering memorable experiences for our guests while supporting your professional development in the food service industry.
Pay:
$20.00 - $25.00 per hour
Benefits:
Employee discount Paid training
Work Location:
In person