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Chela

Restaurant General Manager

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Job Description

We are a fast paced, well established Mexican restaurant in Park Slope. We are seeking a charismatic and upbeat GM to lead the already awesome team we have here. As the GM, you are responsible for the overall operations, guest experience and performance of the restaurant. You will lead the staff to maintain greatness, as well as maintain operational standards of our brand, develop/train employees, and ensure the restaurant meets its goals. Key Responsibilities Lead, coach, schedule, and develop restaurant management and staff. Deliver exceptional guest service. Address customer concerns professionally. Oversee daily restaurant operations, including front-of-house and back-of-house matters Monitor sales, labor, food costs, inventory, and other key financial metrics. Ensure compliance with DOH and company standards. Manage ordering, inventory control, waste reduction, and cost management. Recruit, interview, onboard, train, and retain team members. Create a positive workplace culture. Ensure food quality, consistency, presentation, and service standards are maintained. Analyze business performance and implement strategies to improve sales and profitability. Conduct regular meetings, performance reviews, and employee coaching. Maintain the restaurant's appearance, cleanliness, and overall brand standards. Notify ownership immediately if you cannot solve. Minor repairs you handle independently with our preferred vendors. Coordinate with ownership and vendors as needed. Qualifications Previous restaurant management/eadership experience. Strong leadership, communication, and organizational skills. Knowledge of restaurant operations, labor management, and financial controls. Ability to work effectively in a fast-paced environment. Strong problem-solving and decision-making abilities. Availability to work a flexible schedule, including evenings, weekends, and holidays as needed. Spanish Speaking a plus