Restaurant General Manager - Wendy's Wendy's - HAZA Foods Syracuse, NY Job Details Full-time $62,406.20 - $68,000.00 a year 6 hours ago Qualifications Customer communication Operations management Sales transaction processing Quick service & fast food restaurant experience Talent management Team development Cash register operations Meal preparation Payment processing in food service POS systems Full Job Description Job Summary We are seeking an energetic and motivated Restaurant General Manager to lead our dynamic team in delivering exceptional quick service and fast food experiences. In this pivotal role, you will oversee daily restaurant operations, ensure top-notch customer service, manage staff training and development, and maintain high standards of food safety and quality. Your leadership will drive operational excellence, foster a positive team environment, and uphold the brand's reputation for fast, friendly service. This role offers an exciting opportunity to shape the customer experience while managing all aspects of restaurant management with enthusiasm and precision. Duties Lead daily restaurant operations, ensuring smooth workflow and adherence to company standards in food preparation, cooking, and service delivery Manage staff scheduling, training, and development to build a high-performing team capable of delivering outstanding customer service Oversee food safety protocols, including proper food handling, sanitation practices, and compliance with health regulations Control inventory levels through effective stock management, ordering, and waste reduction strategies Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation Supervise kitchen operations to ensure quality food production and timely service in a fast-paced environment Conduct interviews and hiring processes to attract talented team members and support their ongoing training & development Monitor financial performance by managing budgets, controlling costs, and maximizing profitability Ensure a welcoming atmosphere for guests by maintaining high standards of hospitality and customer service excellence Oversee shift management, resolving operational issues promptly to maintain efficiency and guest satisfaction Qualifications Proven management experience within the food industry or quick service & fast food restaurants with supervising responsibilities Strong knowledge of food preparation techniques, cooking processes, and kitchen management Experience with POS systems such as Aloha POS or Micros POS; cash handling expertise required Demonstrated ability in inventory control, food safety compliance, and food handling procedures Background in staff training & development along with effective team management skills Excellent communication skills for interviewing, supervising staff, and engaging with customers Familiarity with budgeting, cost control measures, and restaurant financials Prior hospitality management or hotel experience is a plus; casual dining or banquet experience is beneficial Ability to thrive in a fast-paced environment while maintaining attention to detail and high standards of quality Join us as a Restaurant General Manager to inspire your team, elevate guest experiences, and drive operational success! We are committed to supporting your growth through comprehensive training & development programs. This paid position offers an exciting career path within the vibrant food service industry—where leadership meets culinary excellence.

Job Type:

Full-time Pay:

$62,406.20 - $68,000.00 per year

Work Location:

In person