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JJ
Jimmy John's
Shift Manager
Career Insights for Restaurant / Food Service Manager
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Scorecard
Based on Ohio data
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What they do
A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.
$56,351 / year median in Ohio
+7% projected growth
Job Description
Summary:
Manages all function of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift Duties and Responsibilities- Manages a staff of approximately three to 15 employees
- Provides on-the-job training for all employees
- Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste and theft
- Assists in the supervision of preparation, sales and service of food
- Forecasts food items. Estimates what amount of each food item is needed
- Estimates what amount of each food item will be consumed per shift
- Supervises food preparation and service operations while on duty. Assists In Shopper during rush periods to ensure the maintenance of restaurant efficiency
- Ensures that every customer receives world class customer service
- Routes deliveries and supervises drivers to maximize delivery business and speed
- Completes daily food preparation including opening procedures, meat and vegetable slicing and bread production
- Completes closing procedures
- Executes systems and procedures with 100% integrity and completeness
- Completes daily and weekly paperwork
- Responsible for 100% of the cash drawers at all times during the shift
- Audits previous shift's systems and procedures for 100% integrity and completeness
- Completes preventive maintenance and upkeep on store's equipment and supplies
- Performs other related duties as required