Columbus, OH Job Details Full-time $55,000 - $65,000 a year 12 hours ago Qualifications Food and beverage product quality management Food quality maintenance Kitchen health and safety standards Food service closing procedures Employee onboarding Incident reporting compliance Succession planning Operational analysis Performance improvement leadership Financial data reconciliation Food service purchasing Food service health code compliance Food service opening procedures Depositing cash Hospitality industry recruitment experience Bar safety compliance (food service) Sales Increasing staff retention rates Team leadership Standard Operating Procedures (SOPs) implementation Food service cleaning Store closing procedures Coaching Staff scheduling Labor cost analysis Store opening procedures Employee retention Routine inspections Team scheduling Performance feedback (performance evaluation method) Full Job Description Assistant General Manager (AGM) Lead the Team. Elevate Hospitality. Drive Results. Miskiri Hospitality Group is seeking experienced, motivated, and hospitality-focused Assistant General Managers (AGMs) to join our growing restaurant leadership teams. We're looking for hands-on restaurant leaders who are passionate about developing people, delivering exceptional guest experiences, driving operational excellence, and achieving strong business results. As an Assistant General Manager, you'll partner closely with the General Manager to oversee daily restaurant operations, lead and develop team members, maintain service and operational standards, and support the restaurant's financial performance. You'll play a key role in building a positive, accountable, and high-performing team while ensuring the restaurant consistently delivers exceptional hospitality, quality, and operational execution. What You'll Lead Restaurant Operations & Service Excellence Partner with the General Manager to oversee daily restaurant operations and ensure consistent execution of company standards Maintain a visible, hands-on leadership presence throughout service, particularly during peak business periods Oversee front-of-house operations and coordinate closely with culinary leadership to ensure seamless restaurant execution Lead pre-shift meetings to communicate daily priorities, service expectations, operational updates, and performance goals Monitor guest flow, service timing, food and beverage quality, and overall restaurant performance Ensure opening, closing, cleaning, and daily operational checklists are completed accurately and consistently Identify operational challenges, implement solutions, and follow through to ensure sustained improvements Maintain restaurant cleanliness, organization, ambiance, and facility standards Oversee restaurant operations during assigned shifts and assume operational leadership responsibilities in the General Manager's absence Support implementation of company initiatives, new systems, menus, training programs, and operational procedures Guest Experience & Hospitality Champion a culture of exceptional hospitality and personalized guest service Ensure consistent execution of service standards, menu knowledge, and guest experience expectations Maintain an active presence in guest-facing areas to monitor service quality and satisfaction Respond promptly and professionally to guest feedback, concerns, and service recovery opportunities Build positive guest relationships and reinforce a welcoming, service-oriented restaurant environment Identify opportunities to improve guest satisfaction, service efficiency, and the overall dining experience People Leadership & Team Development Lead, coach, motivate, and develop restaurant managers, supervisors, and hourly team members Partner with the General Manager and Human Resources to support recruiting, interviewing, hiring, onboarding, training, and employee retention Establish clear performance expectations and reinforce accountability for service, productivity, attendance, professionalism, and teamwork Provide ongoing coaching, performance feedback, recognition, and development opportunities Support employee performance management, corrective action, and employee relations matters in accordance with company policies Oversee employee scheduling, staffing plans, shift assignments, and labor productivity Ensure new team members receive effective onboarding, training, and ongoing development Identify and develop high-potential employees for future supervisory and management opportunities Foster a respectful, inclusive, collaborative, and high-performing workplace culture Promote consistent communication, accountability, and follow-through across the restaurant leadership team Financial Performance & Business Results Partner with the General Manager to achieve restaurant sales, profitability, labor, and operational performance goals Monitor daily sales performance, labor costs, productivity, and controllable expenses Support execution of restaurant budgets, financial targets, and performance improvement initiatives Analyze operational reports and key performance indicators to identify opportunities for improvement Assist with inventory management, purchasing, receiving, product controls, and waste reduction Ensure compliance with established cash handling, deposit, POS, and financial reconciliation procedures Oversee accurate employee timekeeping, schedule management, and completion of assigned payroll-related responsibilities Ensure consistent execution of applicable tip-out, gratuity, and tip distribution procedures Support initiatives to increase sales, improve operational efficiency, manage costs, and strengthen restaurant profitability Maintain accountability for assigned financial controls and operational responsibilities Compliance, Safety & Operational Accountability Ensure compliance with food safety, sanitation, responsible alcohol service, and workplace safety requirements Reinforce company policies, standard operating procedures, and applicable employment practices Maintain accurate operational documentation, shift reports, checklists, and required records Promptly report and appropriately address employee relations concerns, workplace incidents, safety issues, and compliance matters in partnership with Human Resources and restaurant leadership Support restaurant inspections, audits, and corrective action initiatives Ensure restaurant equipment, systems, and facilities are properly maintained Identify maintenance needs and coordinate timely follow-up with appropriate leadership Maintain consistent accountability for operational standards, guest experience, team performance, and workplace safety What You Bring Previous experience as an Assistant General Manager, Restaurant Manager, Service Manager, or similar restaurant leadership role Experience leading operations in a full-service, casual dining, or high-volume restaurant environment Demonstrated ability to lead, co
