Hocking Hills Family Fun Center Assistant Manager

Job Overview Join our dynamic team as the Assistant Manager at our vibrant Family Fun Center, where excitement and entertainment come together to create unforgettable experiences for guests of all ages! In this energetic role, you will lead daily operations, supervise staff, and ensure every visitor enjoys a safe, fun-filled environment. Your leadership will help foster a welcoming atmosphere, manage guest services, and support the overall success of our center. If you thrive in fast-paced settings and love creating joyful moments, this is the perfect opportunity to grow your management skills while making a positive impact on families and communities. Duties Assist the General Manager in overseeing daily center operations, ensuring smooth and efficient functioning. Supervise staff members across various departments, providing guidance, training, and motivation to deliver exceptional guest experiences. Manage shift schedules, delegate tasks, and ensure proper coverage during peak hours and special events. Handle guest inquiries, resolve concerns promptly, and maintain high standards of customer service to foster guest satisfaction. Oversee event planning and management for birthday parties, group outings, and special celebrations to maximize fun and safety. Monitor cash handling procedures, process transactions accurately, and maintain financial records. Support the implementation of safety protocols and cleanliness standards to uphold a secure environment for guests and staff. Qualifications Proven leadership experience in hospitality, resort management, or family entertainment centers. Demonstrated supervising experience with a focus on customer service excellence. Strong background in shift management and managing day-to-day operations. Experience with event management—planning, coordinating, and executing large or small-scale activities. Excellent communication skills with the ability to lead teams effectively and handle guest interactions professionally. Familiarity with cash handling procedures and restaurant or hospitality industry standards. Previous assistant manager or management experience preferred; experience in nightlife or resort environments is a plus. Embark on an exciting journey where your leadership fuels fun! We're committed to supporting your growth through a lively work environment filled with opportunities to develop your skills in management, customer service, and event coordination—all while creating memorable moments for our guests.

Pay:

$19.00 - $22.00 per hour

Benefits:

Employee discount Flexible schedule Referral program

Work Location:

In person