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Embassy Suites by Hilton OKC Will Rogers World Airport

Food and Beverage Manager

Career Insights for Restaurant / Food Service Manager

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Based on Oklahoma data

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What they do

A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.

$56,633 / year median in Oklahoma

+7% projected growth

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Job Description

Are you ready to embark on a rewarding career in the heart of hospitality? Maadaadizi invites dynamic and passionate individuals to join our team, where excellence meets warmth and genuine hospitality. Maadaadizi is currently searching for a remarkable Food & Beverage Manager for the Embassy Suites Oklahoma City Will Rogers World Airport in Oklahoma City, Oklahoma. At Embassy Suites, we pride ourselves on creating memorable experiences for our guests. Nestled just a stones throw away from Oklahoma City Will Rogers World Airport, our hotel offers a unique blend of comfort, luxury, and impeccable service. Joining our team means becoming a part of a community dedicated to delivering exceptional guest experiences. Whether you're an experienced professional or just starting your career journey, we welcome you to be a part of our diverse and talented team.
GENERAL PURPOSE
Plan and manage the restaurant and other food and beverage outlets as appropriate to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. The position is responsible for the short-term planning and daily operations of the restaurant, room service and complimentary services. Recommends promotional ideas and controls the budgets for the various areas.
ESSENTIAL DUTIES/RESPONSIBILITIES
Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Implement company programs and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments and problems to ensure quality experience and enhance future sales prospects. Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
OTHER DUTIES/RESPONSIBILITIES
Update the cash register system and compile and prepare various reports to aid in the administration of the restaurant Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
SUPERVISORY DUTIES
Ten to fifteen employees.
JOB QUALIFICATIONS
Knowledge Requires thorough knowledge of the restaurant/hotel practices and procedures to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision/management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Skills Excellent comprehension for assisting with guests and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures, writing schedules and reading forecast and SOPs. Must have knowledge of chemicals/agents for training purposes. Abilities Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20
  • 40 lbs. Bending
  • Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility
  • 95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station
  • minimal stationary standing. Climbing stairs
  • varies by location.
Education/Formal Training More than two years of post-high school education. Licensed through the ABLE Commission. Serv Safe Certificate. Experience Two to three full years of full employment in a related position with this company or other organization(s). Materials/Equipment Used Computerized order machines, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. Environment Physically strenuous
  • prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
What We're Looking For A confident, hands-on leader who supports and motivates front desk teams. A service-driven professional who models Hilton hospitality standards. Someone calm, patient, and solutions-focused when handling guest concerns. A strong communicator who works well across departments. A dependable team player with flexible availability and a positive attitude. What We Offer Team Driven and Values Based Culture Career Growth Opportunities Paid Time Off (Vacation, Sick, and Holiday Pay) Health, Dental, and Vision Insurance 401(k)
Retirement Plan Employee Meal Employee Discounts Employee Referral Program Job Type:
Full-time Pay:
$45,000.00
  • $48,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Are you available to work weekends, including Saturday and Sunday?
License/Certification:
Oklahoma ABLE License (Preferred) ServSafe Certification (Preferred) Shift availability: Night Shift (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance