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Firehouse Subs

Restaurant General Manager Portland Westside Area

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Job Description

RESTAURANT GENERAL MANAGER
$27-$30 per hour | Full-time | Overtime eligible | Performance bonus We are hiring experienced Restaurant General Managers to lead Firehouse Subs restaurants in Portland's westside suburban area, generally west and south of I-217. We have multiple openings. The specific restaurant assignment will be discussed with qualified candidates. This is a hands-on leadership position with full ownership of the restaurant's people, operations, guest experience, and financial performance. We are looking for proven operators who build strong teams, follow through without constant reminders, and understand that a General Manager is accountable for the entire business—not just the shift happening in front of them.
COMPENSATION AND BENEFITS
$27-$30 per hour, based on experience Overtime paid at 1.5 times the regular hourly rate Typical schedule of approximately 45 hours per week At $27 per hour with five overtime hours weekly, estimated annual earnings are approximately $66,690 before bonuses Performance-based bonus opportunity Weekly pay Medical, dental, and vision insurance Paid time off Paid training Closed on Easter, Thanksgiving, and Christmas
WHAT YOU WILL OWN
Recruit, hire, train, coach, and retain a dependable restaurant team Develop assistant managers and shift leaders who can run strong shifts without the GM carrying everything Build accurate schedules on time and adjust staffing to sales while maintaining service standards Manage labor, food cost, inventory, waste, cash controls, and controllable expenses Understand the restaurant P&L and take corrective action when results miss expectations Maintain food safety, cleanliness, equipment, and Firehouse Subs operating standards Ensure prep, opening, closing, catering, and administrative responsibilities are completed accurately and on time Respond promptly and professionally to guest concerns Drive sales through excellent operations, local relationships, catering, and community involvement Communicate clearly with ownership and escalate urgent concerns appropriately Create a culture of accountability, recognition, teamwork, and heartfelt service
WHAT SUCCESS LOOKS LIKE
The restaurant is properly staffed, trained, clean, safe, and guest-ready Schedules, payroll, inventory, reports, and follow-up are completed correctly and by deadline Labor and food costs are actively managed—not explained after the fact Managers know their roles and employees receive timely coaching Guest issues are resolved quickly and recurring problems are corrected The GM knows the numbers, has a plan, and follows through
QUALIFICATIONS
At least three years of restaurant-management experience; QSR or fast-casual experience strongly preferred Prior General Manager experience preferred Demonstrated experience with scheduling, hiring, training, labor control, inventory, and P&L management Strong organization, communication, and problem-solving skills Willingness to work alongside the team during peak periods Availability for day, evening, weekend, holiday, and occasional emergency coverage High school diploma or GED ServSafe Manager certification, or ability to obtain it promptly Ability to meet the physical requirements of restaurant operations, with reasonable accommodation where applicable This position is employed by an independent Firehouse Subs franchisee. Employment decisions, compensation, benefits, and restaurant operations are managed by the franchisee. If you are a dependable restaurant leader who wants real ownership, clear expectations, and the opportunity to build a successful team, we want to hear from you. Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.
Pay:
$27.00 - $30.00 / hour
Pay:
Bonus pay
Benefits:
Paid time off Health insurance Dental insurance Vision insurance Paid training
Job Type:
fulltime
Schedule:
Weekend availability Holidays Day shift Night shift
Overtime Education:
High school degree Work location: On-site Umbrella Company. 615 NW 2nd Ave, #1267, Canby, OR, 97013

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Bonuses/Stipends
  • Health Insurance