Assistant Manager - IHOP

Onvo is a network of travel plazas, restaurants, and hotels with locations throughout Pennsylvania and New York. If you're looking for a job in NEPA, Central PA, or New York, we've got plenty of opportunities for you to explore!

Job Description:

Job Summary The Assistant Manager at IHOP, supports the General Manager in the daily operations of the restaurant, ensuring high standards of food quality, guest satisfaction, and operational efficiency. Job Responsibilities Assist in managing daily restaurant operations, including front-of-house and back-of-house activities. Supervise, train, and motivate team members to deliver exceptional guest service and uphold brand standards. Ensure compliance with all food safety, sanitation, and health regulations. Monitor inventory levels, place orders, and manage food and supply costs. Handle guest inquiries and complaints professionally and efficiently to ensure guest satisfaction. Assist with scheduling, performance reviews, and disciplinary actions for team members. Contribute to achieving sales goals and managing labor costs effectively. Maintain a clean, organized, and safe working environment. Perform cash handling duties, including deposits and drawer reconciliation. Support the General Manager in implementing marketing initiatives and promotions. Job Qualifications Minimum of 2-3 years of experience in a supervisory or leadership role within a restaurant or food service environment. Proven ability to lead, train, and develop a team. Strong understanding of restaurant operations, including inventory control, labor management, and guest service. Excellent communication, interpersonal, and problem-solving skills. Ability to work a flexible schedule, including evenings, weekends, and holidays. Proficiency in POS systems and basic computer skills. Ability to stand for extended periods and lift up to 50 pounds.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.