General Manager

General Manager Wingstop - 3.2 Warwick, RI Job Details Full-time $70,000 - $80,000 a year 3 hours ago Qualifications Food and beverage product quality management Kitchen health and safety standards Hospitality business promotion Staff supervision Preparation of internal financial performance reports Social media event promotion Inventory demand forecasting Food service health code compliance Team leadership Operational management Shift management Performance feedback (performance evaluation method) Brand representation Expense reports Employee health (regulatory compliance standards) Hospitality industry experience Food and beverage industry expertise Security policy implementation Implementation of OSHA safety standards Vendor quality assurance Promotional community events Managing kitchen staff Brand activation campaign events Monthly financial performance reviews Quality control within food and beverage industry Restaurant cost management Senior level Leadership Implementing cost-saving initiatives General management Full Job Description About Us Wingstop's best flavor is our people. If you are looking for a career and not just a job, you are in the right place! Our goal is to assemble a team of exceptional individuals and nurture their personal and professional development. At Wingstop, we cultivate an atmosphere that promotes our team members' sense of well-being while providing outstanding service. Our team members work together to guarantee that every guest has a positive, memorable experience. We are seeking devoted individuals who are enthusiastic about food and hospitality, just like us. About The Role We are seeking a highly motivated General Manager to lead all aspects of our business and deliver exceptional customer service. The ideal candidate will have proven experience in restaurant management, extensive food and beverage knowledge, and exceptional leadership skills. The General Manager will be responsible for ensuring efficient restaurant operations, maintaining revenue and profitability goals, and ensuring compliance with DoH Health & Safety standards. They will also be responsible for supervising shifts, appraising staff performance, and creating detailed reports on revenue and expenses. This position reports directly to the District Manager and Director of Operations.

Essential Duties & Responsibilities:

Lead and supervise daily Front of the House and Back of the House restaurant operations Respond efficiently and accurately to resolve guest complaints Deliver superior service and maximize customer satisfaction Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met Maintain quality goals by regularly reviewing product quality and researching new vendors Organize and supervise shifts, appraise staff performance, and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events and recommend ways to reach a broader audience (e.g. discounts and social media ads) Implement policies and protocols that will maintain future restaurant operations Other duties and responsibilities as assigned by your supervisor.