SUMMARY:

The FOH Manager is responsible for managing the daily operations of Tupelo Park City restaurant, including the selection, development and performance management of employees.

• Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Responsible for ensuring that all financial invoices and reporting as well as personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Must be able to balance and manage multiple tills.
• Ability to understand and manage an online cloud based POS system.
• Enforce sanitary practices for general cleanliness and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, and federal/state/local laws and ordinances.
• Responsible for ensuring a consistent high quality of service by maintaining a professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards.
• Monitor and purchase supplies as necessary
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure that proper security procedures are in place to protect employees, guests, and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
• Manage shifts, which include: daily decision making, running of the staff as floor manger, scheduling, and planning while upholding standards, product quality and cleanliness.
• Interview hourly employees. Direct hiring, supervision, development, and when necessary, disciplinary actions.
• Conduct orientation, explain the restaurant's philosophy, and oversee the training of new employees.
• Provide direction to employees regarding operational and procedural issues.
• Develop employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews.
• Ensure staff is serving alcohol within accordance of Utah law and have current credentials.
• Maintain an accurate and up-to-date plan of restaurant staffing needs.
• Prepare schedules and ensure that the restaurant is staffed for all shifts.
• Provide strong presence in local community and a high level of community involvement by restaurant and personnel.
• Willingness and ability to help manage social media and marketing for the restaurant.

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

Employee discount Health insurance Paid time off Ability to

Commute:

Park City, UT 84060 (Required)

Work Location:

In person