Overview Since 1932, The Coug has been the beating heart of Washington State University's campus culture. We are seeking a sharp, reliable, and high-energy Assistant Manager to keep operations running flawlessly and carry on 94 years of Crimson & Gray tradition.

This is a fast-paced, high-octane leadership role where campus legacy meets sharp business execution. You will balance lucrative behind-the-bar service shifts with essential back-of-house administrative duties. Your mission is to protect our signature high-vibe atmosphere while maintaining strict control over costs, inventory, mechanical maintenance, and labor compliance in a legendary high-volume environment. Responsibilities 1. High-Volume Floor Leadership Command the floor from the front lines during intense peak periods, including home football game weekends, Mom's/Dad's Weekends, Graduation, and alumni events. Maintain a fast, friendly, and high-energy service environment while handling high guest volumes safely. 2. Cash Management & Controls Execute precise cash-handling procedures down to the penny. Responsible for daily drawer counts, secure cash drops, change safe audits, and bank run preparation. 3. Inventory & Cost Control Conduct weekly inventory counts across all liquor, beer, and food supplies. Track shift waste, monitor draft system metrics, and audit discrepancies against vendor order records to maximize margins. 4. Administrative & Compliance Oversight Execute daily sales data entry and administrative reporting. Audit and moderate employee files to guarantee 100% compliance with Washington MAST permits, Food Worker Cards, and venue emergency protocols. 5. Team Training & Standards Enforcement Mentor, train, and motivate a dynamic, student-heavy bartending and barback team. Enforce Coug service standards, strict liquor law compliance, and internal policy enforcement to ensure a safe, efficient workplace. 6. Facility & Equipment Maintenance Lead the strict cleaning and preventative maintenance schedule for critical assets (including beer lines, ice machines, and fryers). Act as a self-directed problem solver capable of troubleshooting mechanical and operational issues independently on the fly.

Schedule Expectations Prime-Time Shifts:

Regular availability for late-night shifts extending past our 2:00 AM close time, including weekends.

WSU Calendar Blackouts:

Mandatory availability during peak campus calendar events (Move-in week, Parents' Weekends, home football game weeks, and Graduation).

Seasonal Adjustments:

Flexibility to transition into facility deep-cleaning, asset updates, and menu costing during slower summer cycles.

Peak Season Overtime:

Mandatory overtime shifts required during peak business seasons, paid out at a 1.5x multiplier ($30.00/hr).

Skills Experience:

Management experience in a high-volume bartending, restaurant, or barista environment is highly preferred, but we will train the right natural leader.

Credentials:

Must possess or be able to obtain a valid Washington Class 12 MAST Permit and a WA Food Worker Card within 14 days of employment.

Clarity Under Pressure:

Exceptional problem-solving speed with the ability to stay completely calm under intense rush pressure and quickly defuse customer friction.

Physical Stamina:

Capable of standing for long 8-10 hour shifts and safely maneuvering heavy half-barrel kegs.

Commitment:

Must be a long-term Pullman resident committed to anchored, year-round leadership.

Perks & Benefits Premium Income Hybrid:

Strong $20.00/hr management base wage plus direct tip earnings on scheduled service shifts.

Health Coverage:

Medical, dental, and vision insurance packages available.

Work-Life Balance:

Paid Time Off (PTO) accrued annually, plus excellent scheduling flexibility during non-peak academic business seasons.

Pay:

From $20.00 per hour Expected hours: 30.0 - 50.0 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Application Question(s): How long do you plan to be located in Pullman for? Is there anything not on your resume our hiring team should know about you?

Experience:

Management:

1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

Pullman, WA 99163 (Required)

Work Location:

In person