Responsibilities:

Team Environment:

Support a respectful team environment Communicate shift priorities, goals and results with team members Support the training of crew members as requested Provide coaching and feedback to crew members

Operational Excellence:

Create and maintain a guest first culture in the restaurant Resolve guest issues Ensure Brand standards, recipes, and systems are executed Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

Drive sales goals and results Execute restaurant standards and marketing initiatives Manage cash over/short during shift Ensure all products are prepared according to Brand standards

Skills and Qualifications:

Fluent in English Restaurant, retail, or supervisory experience Math and writing skills Basic computer skills At least 18 years of age (where applicable) High School diploma or equivalent, preferred

Competencies:

Great Focus:

Understands and exceeds guest expectations, needs and requirements
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process Passion for:
Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:

Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

Develops and maintains relationships with team members
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Training Introduction At Jimmy John's, we use a blended training approach to buildthe knowledge and skills for you to be successful in your role.

We use Managersand instore trainers, called Brand Ambassadors, to provide you hip-to-hip training on how to perform each task at a JJ's and we also use FAST TRACK,which is our Learning Management System (LMS) that provides you e-learningcourses, job aids and other operational tools to reference, on your pathway to becoming a

JJ ROCKSTAR.

Blending hands by learning with computer-based instruction gets you ready to rock your first 30 days at JJ's. Company Introduction We slice our all-natural

meats and fresh veggies in-house every day.

Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. 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