Job description: General Manager - 1917 on

Lake Wissota Location:

Chippewa Falls, WI Job Type:

Full-Time 1917 on Lake Wissota, Lake Wissota's premier upscale casual restaurant and bar, is seeking an experienced and motivated General Manager to lead our team. This is a unique opportunity to be the leader of an exciting dining destination while ensuring top-tier hospitality, operational excellence, and team development.

Qualifications:

Proven experience in restaurant management, preferably in an upscale casual setting. Strong leadership, problem-solving, and communication skills. Hands-on approach with a focus on guest experience and operational excellence. Ability to manage budgets, financials, and cost controls effectively. Experience with training and team development.

Key Responsibilities:

• Operational Planning
• Steward of hospitality and customer satisfaction and enjoyment
• Leadership and mentorship in training of all employees
• All reports and projects are completed on time.
• Demonstrates a thorough understanding of cash handling and office procedures.
• Demonstrates computer literacy and ability to operate POS and BOH systems.
• Effectively uses time management to attain goals.
• Ensures all fundamental procedures are in place and followed daily.
• Plans for staff changes in seasonal volume. Products & Services
• Ensures prompt and excellent service for all guests. All 1917's service points are executed.
• Demonstrates strong knowledge of all food and liquor products & trains staff on the same.
• Works with KM and FOH manager to ensure sanitation and food safety procedures are followed at all times.
• Ensures compliance with government and company regulations and requirements.
• Executes property security procedures ensuring restaurant is secure from fire, theft, pests, robbery, and other dangers.
• Oversees a thorough line check and opening systems daily. Pm line check and closing routine/systems.
• Ensures dining and bar area is clean at all times with a system in place to maintain it.
• Ensures all equipment in dining and bar areas working properly and communicates to the proper people to maintain it when necessary.
• Demonstrates a working knowledge of all vendors and the products or services they represent.
• Works with KM/FOH manager to maintain adequate inventory to prevent shortages, without excess inventory on hand (correct par levels).
• Places orders in a timely manner, according to fundamental procedures.
• Completes inventories and updates systems accordingly.
• Responsible for ensuring menus are clean and accurate.
• Ensures liquor, wine and beer list pricing is accurate and updated in the POS.
• Ensures ongoing training of all products.
• Ensures accuracy of all AP and AR and enters into QuickBooks Team Development & Leadership
• Executes and/or facilitates training for each position and all training is conducted according to specifications with certified trainers.
• Holds crew and management team accountable by monitoring performance relative to expectations provides feedback and rewards.
• Leads effective pre shift meetings each day communicating restaurant initiatives, specials, etc.
• Ensures crew uniforms and appearance meet 1917's standards.
• Ensures staffing meets the restaurant manpower requirements.
• All restaurant crewmembers receive a written and in person evaluation at least once every six months.
• All required paperwork and orientation is complete before a new crew member works their first shift. Sales & Guest Experience
• Ensures sales plan (including training workshops) is in effect and sales goals are met.
• Fulfills all company quarterly/yearly initiatives.
• Coordinates and ensures scheduling and execution of all special events and private parties.
• Visit guest tables 100% during each shift. Demonstrates the "NORM factor" with all guests. Culture & Leadership
• Displays a positive attitude and is a positive influence on the crew's morale and development.
• Demonstrates a professional image through personal and verbal presentation.
• Demonstrates teamwork and leadership in all aspects of their position.
• Leads by example in adhering to all legal compliance and policies in an ethical manner. Financial Management
• Sales meet or exceed budget.
• Ensures labor meets budget.
• Ensures supply cost meets budget.
• Ensures comps are at or below budget.
• Ensures accurate inventory in AOR.

Why Join Us? 1917 Lake Wissota offers an exciting opportunity to lead a premier lakeside restaurant while working with a passionate team in a beautiful setting. If you're a hospitality-driven leader ready to lead a team building memories and anchoring the Lake Wissota experience, we want to hear from you! Apply today at 1917lakewissota.com

Job Type:

Full-time Benefits:

Employee discount

Shift:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Night shift

Work Location:

In person