Shift Manager Job Description:

This opportunity is with a restaurant independently owned and operated by a franchisee, separate from McDonald's USA. The franchisee is licensed to operate under McDonald's branding and offers McDonald's menu items. As an employee, you will be working for the franchisee, not McDonald's USA. The franchisee will be solely responsible for all employment-related matters in the restaurant.

Your Role:

As a Shift Manager, you will lead by example, ensuring customers enjoy a fast, accurate, and friendly experience. As Shift Manager, you will orient, assist, and coach employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. As a shift manager, you will monitor operations, reallocate resources, and solve operational problems.

Your responsibilities include:

• Overseeing shift operations for quality, service, and cleanliness.
• Coordinating tasks, monitoring performance, and promoting McDonald's standards.
• Ensuring food safety, effective internal communication, and inventory management.
• Answer customer queries, keeping up to date with knowledge on our food and promotions
• Maintaining daily operations, managing crew, and ensuring exceptional customer service.
• Focusing on safety, security, scheduling, and training.

Job Type:

Full-time, hourly Expected hours: up to 40 hours a week

Preferred Experience:

Previous leadership experience within a restaurant, retail, or hospitality setting. We seek enthusiastic individuals looking to thrive in McDonald's dynamic environment.

Benefits:

+ Competitive pay with eligibility for a comprehensive benefits package. + Health coverage available including medical, dental, and vision coverage. + Employee meal discounts and free uniforms. + Various incentive and discount programs. + Flexible schedule

Our Work Environment:

At McDonald's, we pride ourselves on fostering an inclusive and supportive atmosphere. Our team members enjoy a vibrant, fast-paced environment that champions collaboration and innovation. Here's what you can expect:

Team-Oriented Culture:

We believe in the power of teamwork. You'll work alongside motivated individuals who support one another to achieve common goals.

Dynamic Pace:

No two days are the same here. Our environment is perfect for those who thrive in a dynamic and energetic setting.

Diversity and Inclusion:

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Safety First:

Your well-being is our priority. We adhere to the highest standards of safety and cleanliness.

Continuous Learning:

We encourage continuous personal and professional development through on-the-job training and mentorship.

Note:

This summary provides an overview of the role but is not exhaustive. For a detailed job description, please inquire during the interview process. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Requsition ID:

PDX_MC_742F8FDE-0A9A-4F27-9B5A-F39BC9939331_110712McDonald's Corporation and McDonald's

USA, LLC

(the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the

COVID-19

outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com . There may be a short delay in response time while we continue to monitor the impacts of

COVID-19.

We sincerely thank you for your continued trust in the Golden Arches.