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FOH Manager
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Altitude Chophouse & Brewery
Laramie, WY (In Person)
$45,000 Salary, Full-Time
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Job Description
About us Altitude Chophouse and Brewery is a small business in Laramie, WY that has been in business for over 26 years!
Our work environment includes:
fun and friendly environment Growth opportunities Various venues and events throughout the yearResponsibilities:
- Be able to work 45 hour work weeks
- Oversee the daily operations of the front of house area, including managing staff and ensuring excellent customer service
- Train and develop front of house team members, providing guidance and support as needed
- Monitor and maintain the cleanliness and organization of the dining area, ensuring a welcoming and comfortable environment for guests
- Collaborate with the kitchen staff to ensure smooth communication and coordination between front and back of house
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Manage reservations and seating arrangements to optimize table turnover and maximize customer satisfaction
- Implement and enforce food safety standards and regulations to ensure a safe dining experience for all guests
- Stay up-to-date with industry trends, new menu items, and promotions to effectively communicate with customers
- Schedule writing, managing availabilities of front of house employees.
- Maintain accurate pars of wine and liquor.
Experience:
- Previous experience in restaurant management or a related field is required
- Strong knowledge of culinary practices, food safety regulations, and hospitality industry standards
- Excellent customer service skills with the ability to handle difficult situations calmly and professionally
- Experience in building a high-performance team
- Proficient in using restaurant management software systems to track reservations, seating arrangements, and customer preferences
- Experience with volume will be preferred.