Team Leader Jamba Juice - 3.7 Gilbert, AZ Job Details Part-time 17 hours ago Qualifications Food and beverage product quality management Food quality maintenance Food service closing procedures Managing cleaning or sanitation teams Staff supervision Guest relations Safety protocol adherence Food service opening procedures Standard Operating Procedures (SOPs) implementation Store closing procedures Direct client contact Store opening procedures Processing cash transactions Shift management Mid-level Cost control Incident Escalation Kitchen cost control Team management Managing kitchen staff Conducting staff training sessions as a store manager Restaurant cost management Escalation handling Cleaning and sanitation quality assurance General management

Full Job Description Position Overview:

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. Provides team members, and guests with a positive experience and atmosphere. Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management. Monitors speed of service to ensure a positive guest experience. Assists with guest comments and complaints. Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. Helps encourage adherence to uniform policy and standards. Ensures proper cash handling procedures are followed. Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management.

Job Type :

Hourly/Part-time This is for a position at a franchised Jamba location