A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
Food and Beverage Supervisor Round One Entertainment, Inc. - 2.7 Concord, CA Job Details Full-time $23.00 - $24.75 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Venue beverage service Customer communication Quick service & fast food restaurant experience Customer service Restaurant management High school diploma or GED Full Job Description Are you into video games, bowling, karaoke? Are you friendly and outgoing? Do you enjoy being around people and working in a fun environment? Then you're the kind of person we'd love to hire! The Food & Beverage (F&B) Supervisor is responsible for managing all F&B operations and delivering excellent customer experience. Their goal is to maximize sales and revenue, customer satisfaction, and employee engagement.
Essential Duties:
Under the direction of the F&B Manager/GM conducts food preparation, designates portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner. Assists in the scheduling and receiving of food and beverage deliveries, checking delivery contents in order to verify product quality and quantity. Assists in department employee schedules and assign duties Investigates and resolves customer complaints regarding food quality, service, or accommodations. Must have full knowledge of process for serving alcohol within the premises. Conducts alcohol and age restriction control in accordance with company policies. Maintain a floor presence of at least 90% of shift, providing sales & trouble shooting support. Open/Close store & department following company guidelines. Train, coach, and issue disciplinary actions for department staff when requested by FB Manager. Create department schedule, task assignments, & issue breaks/lunches when requested by FB Manager. Attends weekly staff meetings with department Manager to discuss and resolve any issues relating to operations, staffing, customer service, etc. Conducts tills checks, refunds, price adjustments in accordance with the company policy. Sets performance goals with the upper management. Learn company policies that affect the department/business. Monitors progress performance with key trainers and upper management. Achieve department sales goals through the efficient execution of Company policies.
Non-Essential Duties:
Follows company guidelines for managing confidential information, customer satisfaction and supervising F&B associates. Ensures satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances. Enforces compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention. Opening & closing duties to include checking all doors and setting the alarm or disengaging the alarm upon entering.
Qualifications:
F&B Supervisor must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. The F&B Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.). Please note you must hold a High School Diploma or GED to apply. Open availability is required (must have flexibility to work weekends/holidays/closing). We require staff that handle and serve alcohol be at least 21+. Education and/or
Experience:
High School Diploma or two-year related experience; or equivalent combination of education and experience.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.
Benefits :
Paid Time Off (PTO), Medical, Dental, and 401(K) with company matching Please submit your resume or complete application online at www.round1usa.com. Check out our Facebook (
Search:
Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One) #R1
HP Job Type:
Full-time Pay:
$23.00 - $24.75 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you at least 21 years of age? Are you willing and able to complete a 3-4 week training out of town or state?
Experience:
Food and beverage management: 2 years (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Ability to
