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KC
KFC Careers
Shift Supervisor
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on California data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$48,057 / year median in California
+18% projected growth
Job Description
KFC Shift Supervisor Lead the Shift. Shape the Culture. Make an Impact. Looking for your next step in leadership? At KFC, our Shift Supervisors don't just manage shifts-they lead people, set the tone , and help bring our brand to life with every customer interaction. This is your chance to take ownership, drive results, and grow your leadership skills in a fast-paced, high-energy environment. Whether you're leading the front line or supporting back-of-house operations, you'll play a key role in creating great food, great experiences, and a great place to work. What You'll Do - Key Responsibilities As a Shift Supervisor, you'll be entrusted with more than just task management. You'll be a leader on the floor , a mentor to your team, and a trusted partner to management. Shift & Team Leadership Lead shifts with energy, confidence, and a people-first mindset. Guide Team Members through their responsibilities, making sure everyone understands their roles and performs at their best. Deliver exceptional guest experiences by modeling warm, friendly service and resolving issues on the spot. Offer timely coaching, feedback, and recognition to encourage growth and engagement. Operational Excellence Ensure food quality, order accuracy, and cleanliness standards are met every shift. Execute the KFC Connect Success Routine to maintain high service standards and operational consistency. Supervise safe food handling, proper rotation, cooking, and storage procedures. Keep the restaurant secure and compliant by following all safety, cash handling, and labor policies. Support Business Goals Provide insights to the RGM and Assistant Manager on team performance, staffing needs, and guest feedback. Assist in hiring and onboarding new Team Members by screening candidates and participating in training. Support inventory and labor management during shifts to help maximize profitability. Are You the Right Fit? We're looking for someone who is team-focused, detail-oriented, and ready to take initiative.