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Tong Sui
Shift Leader @ Tong Sui Redwood City
Career Insights for Restaurant / Food Service Supervisor
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Based on California data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$48,057 / year median in California
+18% projected growth
Job Description
Tong Sui is one of the most popular dessert and drinks shops in the Bay Area. We are best known for fresh coconut desserts and organic fresh fruit drinks. Originated from Hong Kong desserts, Tongsui is the only new fusion Asian dessert shop in the bay area. Tongsui crafts premium desserts and drinks made fresh in store daily. We source our premium organic ingredients straight from local farm, and we don't add any artificial flavor. We're now looking for dedicated individuals to be a part of our team. Tong Sui is now hiring Shift Leader positions in Redwood City location The Shift Leader plays a vital role in Tong Sui's success by aiding in the day-to-day operations of the store. Responsibilities include overseeing Tong Sui Milpitas' operations in the absence of the General Manager and/or Assistant Manager while upholding the highest standards of food quality, service, cleanliness, safety, and sanitation. Additionally, the Shift Leader handles team member, central kitchen, and guest issues directly, escalating them to the General Manager/Assistant Manager as needed. Responsibilities The ability to provide supervision during assigned shifts. Provides team members, and guests with a positive experience and atmosphere. Manages both Front Desk, Prep, and Barista shift responsibilities to help manage daily labor controls and costs as assigned by management. Monitors speed of service to ensure a positive guest experience. Assists with guest comments and complaints. Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained. Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed. Helps encourage adherence to uniform policy and standards. Opens and closes the restaurant in the absence of upper management. All other duties as assigned by management. Requirements Shift lead experience or equivalent (more than one year) is required. Great attitude and willingness to learn while working in a fast-paced, team-oriented environment. Must have a High school diploma or equivalent. Ability to operate a computer and/or Cash register. Must provide a valid social security number/legal documentation to work in the United States & successfully pass a background screening to be considered for hire.