Shift Lead - BOH (Pizza Kitchen)

The Back of House (BOH) Shift Lead is responsible for ensuring the smooth functioning of the commissary kitchen. This role requires strong leadership skills, excellent organizational abilities, and a deep understanding of kitchen operations. The BOH Shift Lead will work closely with the kitchen staff to maintain high standards of food quality, safety, and efficiency. The BOH Shift Lead will report to the General Manager and the Assistant General Manager.

Essential Duties and Responsibilities:

(List the primary duties and responsibilities that are a critical part of this job. For each major responsibility, indicate the estimated percentage of time spent.) Supervise the Shift (100%)

Supervise BOH Operations:

Oversee and coordinate all back of house activities, including food preparation, cooking, dishwashing, and cleaning. Ensure compliance with health and safety regulations and maintain a clean and organized work environment.

Team Management:

Lead and motivate the kitchen staff, including cooks, and porters. Assign tasks, provide guidance, and ensure efficient workflow. Foster a positive work environment and promote teamwork. Maintain a clean and organized environment, including lockers, restrooms, chairs, tables, speed racks, ovens, hoods, shelves, walk in refrigerator/freezer, garbage bins/garbage areas, etc.

Quality Control:

Monitor food quality to ensure consistency and adherence to established standards. Conduct regular inspections to identify and address any issues or areas for improvement.

Inventory Management:

Assist in counting inventory levels and receiving supplies. Ensure proper storage and rotation of ingredients to minimize waste and maintain freshness.

Training and Development:

Train new kitchen staff on standard operating procedures, safety protocols, and food handling techniques. Provide ongoing coaching and support to enhance skills and performance. Record progress of new training in the Manager Log.

Problem Solving:

Proactively identify and resolve operational challenges, such as equipment malfunctions, staffing issues, or supply shortages. Collaborate with management to implement effective solutions.

Communication:

Maintain open and effective communication channels with the front of house team, management, and other departments. Relay important information, such as menu changes or special requests, in a timely manner.

Supervisory Responsibilities:

2-6 employees during a shift.

Job Requirements:

Previous experience in a similar role within a commissary kitchen or high-volume food service establishment. Pizza experience is a plus. Strong knowledge of kitchen operations, including food preparation, cooking techniques, and sanitation practices. Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team. Exceptional organizational and time management abilities to prioritize tasks and meet deadlines. Attention to detail and a commitment to maintaining high standards of food quality and safety. Flexibility to work weekends and holidays as required. Knowledge of inventory management. Willingness to work and communicate as a team.

Manager Food Handlers Certificate Preferred Qualifications:

Previous experience working in a pizza kitchen or similar environment. Basic knowledge of pizza dough and starters.