Job Description Join a team that's passionate about healthy food, strong leadership, and community!

Who We Are:

We are a growing company dedicated to introducing onigiri to America and making healthy, convenient meals accessible to everyone. We value teamwork, respect, accountability, and creating a positive workplace for our employees and customers.

The Opportunity:

We're looking for a motivated Shift Leader to join our team at our San Mateo location. This position is ideal for someone with restaurant experience who enjoys leading a team, supporting daily operations, and providing excellent customer service. As a Shift Leader, you will work closely with management to ensure each shift runs smoothly, food quality and safety standards are followed, and team members receive the support and direction they need.

What You'll Do:

Lead the

Shift:

Take responsibility for daily shift operations and help keep the team organized, productive, and focused.

Support and Train Team Members:

Provide clear direction, coach team members, and help train new employees on Onigilly procedures and standards.

Provide Outstanding Service:

Greet customers, resolve basic customer concerns, and ensure the team provides friendly and efficient service.

Maintain Food Quality:

Monitor food preparation, presentation, portioning, freshness, and recipe compliance.

Support Food Safety:

Ensure proper food handling, temperatures, labeling, FIFO, cleaning, sanitation, and other food safety procedures are followed.

Manage Front-Line Operations:

Monitor product levels and PARs throughout the shift and ensure the team maintains proper backups.

Support Prep and Inventory:

Help monitor prep levels, product usage, waste, and inventory needs.

Opening and Closing:

Complete assigned opening or closing responsibilities and ensure required checklists are completed accurately. Maintain a

Clean Restaurant:

Ensure the kitchen, front line, dining area, equipment, and storage areas remain clean and organized.

Handle POS Operations:

Support cash handling, POS procedures, order accuracy, and customer transactions. Communicate with

Management:

Report staffing concerns, product shortages, equipment issues, customer concerns, and operational issues promptly. Set the

Standard:

Lead by example in attendance, punctuality, communication, teamwork, food safety, and customer service.

Why Join Us:

Develop Leadership Skills:

Gain hands-on experience supervising shifts and training team members.

Career Growth:

Build experience for future Assistant Manager and Restaurant Manager opportunities.

Learn Restaurant Operations:

Develop skills in food preparation, customer service, inventory, food safety, and shift management.

Supportive Team Environment:

Work with a team focused on respect, communication, and accountability.

Who You Are:

Leadership Mindset:

You are comfortable providing direction and holding team members accountable to company standards.

Reliable and Responsible:

You arrive on time, follow through on responsibilities, and communicate when issues arise.

Team-Oriented:

You support your team and help create a respectful work environment.

Organized:

You prioritize tasks and keep the shift moving during busy periods.

Customer-Focused:

You communicate professionally and help resolve customer concerns.

Food-Safety Focused:

You understand the importance of sanitation, proper food handling, temperatures, FIFO, and cleanliness.

Quick Learner:

You learn procedures quickly and follow recipes, SOPs, and operational standards.

Calm Under Pressure:

You stay organized and provide clear direction during busy periods.

Benefits:

Shared tips Free healthy meal during each shift Health benefit Contributions to healthcare savings account ($2.56/hour for eligible healthcare expenses) Opportunities for career advancement Employee discount Paid sick time Paid training How to

Apply:

If you have restaurant experience, enjoy leading others, and want to grow with Onigilly, we would love to hear from you. Please submit your application for consideration. Reference checks are required before final offer approval.

Job Type:

Part-time Shift:

Morning and evening shifts

Expected Hours:

15 to 30 hours per week

Experience:

Quick-service or fast-food restaurant experience: 1 year required Food handling experience: 1 year required Leadership, Shift Leader, or supervisory experience: Preferred Customer service experience:

Required Shift Availability:

Morning availability Evening availability Weekend availability required Ability to

Commute:

San Mateo, CA required

Work Location:

In person

Pay:

$20.00 - $22.00 per hour Expected hours: 15.0 - 25.0 per week

Benefits:

Paid time off

Work Location:

In person