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Marriott

Banquet Service Supervisor. Job in Los Angeles Gr8Jobs

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Job Description

Marriott is hiring a Banquets Captain to lead banquet events, ensuring flawless service and an exceptional guest experience. This role oversees banquet staff, assigns sections, conducts pre-event briefings, and coordinates with culinary and event teams to execute set-up, service, and breakdown according to Marriott standards. The Banquets Captain monitors quality, timing, and presentation, resolves guest concerns, and supports training, coaching, and scheduling of associates. You'll uphold safety and sanitation guidelines, manage inventory of banquet supplies, and model Marriott's culture of respect, teamwork, and service excellence. Responsibilities Lead and supervise banquet servers and support staff during events Coordinate room setup, service flow, and breakdown with culinary and event teams Conduct pre-event briefings and assign sections and duties to staff Ensure high-quality guest service, promptly addressing questions and concerns Monitor timing, presentation, and consistency of food and beverage service Train, coach, and mentor banquet staff on Marriott service standards Support scheduling and labor management to meet event requirements Maintain safety, sanitation, and compliance with hotel policies Oversee inventory and organization of banquet equipment and supplies Communicate event changes and special requests to relevant departments Required Skills Banquet operations Food and beverage service Staff supervision Event coordination Customer service Scheduling and labor management Inventory and supply management Safety and sanitation compliance POS and banquet check management Communication and teamwork

Benefits

  • Dental Insurance