Chicken West Hartford, CT Job Details Part-time | Full-time $18 - $21 an hour 7 hours ago Qualifications Food and beverage product quality management Kitchen health and safety standards Food service closing procedures Recipe adherence Team member evaluation Food service customer order management Food service health code compliance Stock rotation management Food service opening procedures ServSafe Labeling Coaching Food portioning Processing cash transactions Shift management Mid-level Team development Store opening/closing procedures FIFO Food safety sanitizing procedures Hospitality industry experience Decision making Team training Kitchen staff training Leading team collaboration initiatives Cleaning Managing kitchen staff Food ordering Order tracking ServSafe Food Manager Certification Full Job Description At BIRDCODE, leadership starts on the floor. We're a high-energy, hospitality-driven brand built around great food, strong execution, accountability, and genuine care for our guests, our teammates, and the communities we serve. As a Shift Leader, you'll help lead the restaurant during your shift, set the pace for the team, and make sure
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standards come to life from open to close. You'll lead through others, coach in the moment, protect our food and guest experience, and serve as the on-shift leader when the Restaurant Operator is not present.
WHAT YOU'LL DO
Lead successful shifts with confidence, urgency, and a clear game plan Put the right people in the right positions and adjust throughout the shift as needed Lead team huddles and communicate shift priorities, expectations, and goals Coach Team Members in the moment, recognize great performance, and hold the team accountable Deliver a guest-first experience focused on hospitality, speed, accuracy, quality, and cleanliness Master all restaurant stations and protect
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recipes, scratch-made food, portions, cook times, and presentation standards Monitor order accuracy, ticket times, prep, inventory levels, and overall service flow Keep the restaurant clean, stocked, organized, safe, and ready for every rush Maintain strong food safety, sanitation, labeling, dating, FIFO, and allergen standards Support cash handling, labor management, inventory, ordering, and waste controls Train and develop Team Members on stations, hospitality, food safety, and
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standards Communicate proactively with the Restaurant Operator and take ownership of the shift from start to finish
HOW WE LEAD
THE
FACC MINDSET FAST
Lead with urgency and keep the shift moving.
ACCURATE
Validate every order, task, and standard. CLEAN Own the restaurant and hold the team accountable. CARING Care for our guests, coach our people, and lead with respect.
WHAT WE'RE LOOKING FOR
Restaurant experience and the ability to lead others in a fast-paced environment A passion for food, cooking, hospitality, and developing people Strong communication, organization, decision-making, and problem-solving skills Ability to lead through others and hold the team accountable Strong attention to detail and commitment to accuracy Willingness to learn and master all
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stations Ability to understand basic labor, prep, inventory, ordering, and cash responsibilities ServSafe Manager certification Flexible availability including nights, weekends, holidays, openings, and closings Must be at least 18 years old
OUR CORE VALUES QUALITY. CULTURE. COMMUNITY.
We protect the quality of our food and guest experience, build a positive and accountable team culture, and care for the communities we serve.
GROW WITH BIRDCODE
We believe our future leaders should be developed from within. Shift Leaders who consistently live our core values, lead through the FACC mindset, develop strong teams, and demonstrate leadership readiness can earn opportunities to grow into Assistant General Manager, Restaurant Operator, and future leadership roles within
BIRDCODE. EQUAL OPPORTUNITY EMPLOYER BIRDCODE
is an equal opportunity employer committed to providing a workplace free from unlawful discrimination and harassment. Reasonable accommodations will be considered in accordance with applicable law. Lead the shift. Develop the team. Set the standard.