Shift Lead Ophelia Fort Lauderdale, FL Job Details Full-time $15 - $18 an hour 1 day ago Qualifications Packing Basic math Shift management Cleaning Food Handler Certification Full Job Description Position Summary The Truck Shift Lead runs a station on the truck as a barista, cashier, sandwich maker or packer while also taking ownership of the shift as a whole. This role opens and closes the truck, keeps service running smoothly alongside the rest of the team, and sends a clear end-of-day summary to management so everyone knows how the day went. Shift Leads set the tone for guests and teammates, model Ophelia's standards for speed, quality, and cleanliness, and are the first point of contact for anything that comes up during service. Key Responsibilities Work a full station on the truck as a barista, cashier, sandwich maker or packer with speed, accuracy, and consistency Open the truck: complete the opening checklist, set up stations and equipment, confirm stock of pastries and supplies, and get the POS ready before service Close the truck: complete the closing checklist, clean and sanitize all stations, secure product, equipment, and cash, and prepare the truck for the next shift Keep the team on track during service, helping with positioning, pace, and handoffs between barista, cashier, and packer Be the first point of contact for guest questions, concerns, or issues, and resolve them in line with Ophelia's standards Monitor inventory of pastries, coffee, milk, cups, and other supplies, and flag low-stock or supply needs to management Reconcile the POS and report any discrepancies to management Send an end-of-day summary to management covering sales, inventory and sell-through, staffing, guest feedback, and any issues or equipment concerns Report equipment problems, safety concerns, or team issues to management promptly Support training and onboarding of new truck team members on station setup and procedures Follow and reinforce food safety, sanitation, and proper food handling standards throughout the shift Other Duties as Assigned This job description reflects the primary responsibilities of the role but is not exhaustive. Team members may be asked to take on additional tasks or duties as needed to support day-to-day operations, special events, catering, pop-ups, or other business needs. Qualifications & Skills 1-2 years of experience in food service, coffee, or hospitality, with some experience in a lead or key-holder capacity preferred Proficiency in at least one truck station, whether barista, cashier, or packer, and willingness to cover the others Ability to stay calm, organized, and friendly during rush periods Comfort opening and closing a location independently, including cash handling and POS reconciliation Strong written and verbal communication skills, including the ability to write a clear, concise end-of-day summary Basic math and POS knowledge Strong food safety knowledge, including rotation, storage, and sanitation practices; food handler certification a plus Reliable and punctual, with the ability to be trusted with keys, cash, and product Must be legally authorized to work in the United States; Ophelia does not provide visa sponsorship for this position Physical Requirements & Work Environment Ability to stand for extended periods and work in a small, tight truck space Ability to work efficiently under time pressure during rush periods Ability to lift and carry supplies, product, and equipment (up to ~50 lbs) Comfortable working in warm conditions and outdoor service environments Weekend & Schedule Availability Ophelia operates as a mobile bakery with peak demand on weekends and around morning service hours. This role may require availability to work weekends (Saturday and Sunday) as part of the schedule, along with flexibility for early morning shifts, holidays, and occasional schedule changes based on business needs (special events, catering, pop-ups).

Pay:

$15.00 - $18.00 per hour

Work Location:

In person