Restaurant Shift Leader Taffer's Tavern Midtown Alpharetta, GA Job Details Full-time $18 - $21 an hour 1 day ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Quick service & fast food restaurant experience Fine dining experience Basic math Cooking Profit & loss Full Job Description Job Overview We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring a seamless customer experience while maintaining high standards of food quality, safety, and team performance. As a key leader on the floor, you will motivate staff, manage workflow, and uphold our commitment to exceptional hospitality. This position offers an exciting opportunity for individuals passionate about food service management and team leadership to thrive in a fast-paced environment dedicated to excellence. Responsibilities Supervise and coordinate restaurant activities during assigned shifts, ensuring smooth operations from food preparation to customer service Lead and motivate team members, providing training, coaching, and feedback to foster a positive work environment Oversee food handling, preparation, and presentation to meet safety standards and quality expectations Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy Monitor inventory levels, assist with stock control, and ensure proper food storage procedures are followed Enforce food safety protocols and sanitation standards in compliance with health regulations Handle customer inquiries, resolve complaints promptly, and ensure a memorable dining experience for all guests Support kitchen management by supervising food production, ensuring timely delivery of orders during busy periods Assist with shift scheduling, labor cost control, and profit & loss analysis to optimize restaurant performance Conduct staff training sessions on food safety, service techniques, and operational procedures to enhance team skills Experience Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and customer service Previous supervisory or managerial roles within the food industry, including assistant manager or shift leader positions Familiarity with POS systems such as Aloha POS and Micros POS is highly preferred Demonstrated ability to manage inventory control, cash handling, and budgeting processes effectively Experience working in casual dining or fine dining settings with a focus on hospitality management and team leadership Knowledge of food safety management practices and compliance with health regulations Strong communication skills with the ability to train staff and lead teams confidently in a fast-paced setting Basic math skills for order accuracy, financial tracking, and profit analysis Join us as a Restaurant Shift Leader if you're passionate about delivering outstanding guest experiences while leading a talented team. Your leadership will help shape the success of our restaurant while advancing your career in hospitality management!