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Restaurant Shift Leader
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Knuckies Hoagies
Alpharetta, GA (In Person)
Full-Time
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Job Description
Restaurant Shift Leader Knuckies Hoagies - 1.8 Alpharetta, GA Job Details Full-time $11 - $13 an hour 22 hours ago Benefits Paid training Employee discount Qualifications Food quality maintenance Kitchen health and safety standards Staff supervision Food service customer order management Food service health code compliance Team supervision Team leadership Safety regulations Job-specific skills training (staff training program) In-person customer service Shift management Assistant manager experience Food service inventory management Cash register operations Meal preparation Kitchen staff training Payment processing in food service Managing kitchen staff POS systems Food service management Staff development Full Job Description Job Summary Knuckies Sandwiches & Sips is seeking a dynamic and energetic Restaurant Shift Leader to join our vibrant restaurant team! In this pivotal role, you will help lead daily operations, ensure exceptional customer service, and foster a positive environment for staff and guests alike. Your passion for food, hospitality, and team leadership will drive the success of our restaurant, creating memorable dining experiences while maintaining high standards of food safety, cleanliness, and efficiency. This role offers an exciting opportunity to develop your management skills in a fast-paced, lively setting where innovation and teamwork are celebrated. Duties Assist in managing daily restaurant operations, ensuring smooth service during all shifts Supervise and motivate staff through effective training, coaching, and development initiatives Help in food preparation and presentation to uphold quality standards and consistency Operate POS system for order processing and cash handling Ensure compliance with food safety regulations and maintain cleanliness standards across the kitchen and dining areas Handle customer inquiries, resolve complaints promptly, and enhance overall guest satisfaction Requirements Proven experience in food service management or restaurant supervision within quick service or fast food environments Strong knowledge of food preparation techniques and food safety standards Hands-on experience with POS systems; proficient cash handling skills Demonstrated leadership skills with experience in staff training and team management. Familiarity with inventory control practices and food management processes in casual or fine dining settings Excellent customer service skills with a positive attitude and problem-solving ability Ability to manage multiple priorities effectively in a fast-paced environment Previous assistant manager experience preferred. Culinary experience or background in food production is advantageous Knowledge of food safety regulations is essential Join us as a Shift Leader to lead with energy, inspire your team, and deliver outstanding guest experiences. We're committed to supporting your growth while fostering a lively workplace where your leadership can shine!