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Trump International Hotel & Tower Chicago

Director of Food And Beverage

Career Insights for Restaurant / Food Service Supervisor

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$36,528 / year median in Illinois

+13% projected growth

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Job Description

Director of Food And Beverage at Trump International Hotel & Tower Chicago Director of Food And Beverage at Trump International Hotel & Tower Chicago in Elk Grove Village, Illinois Posted in 1 day ago.
Type:
full-time
Job Description:
Director of Food & Beverage Chicago, IL | Full-Time |
Salaried Trump International Hotel & Tower Chicago Salary Range:
$125,000-$150,000 Annually Position Overview Trump International Hotel & Tower Chicago is seeking an experienced and strategic Director of Food & Beverage to lead all food and beverage operations across the hotel while delivering exceptional Forbes Five-Star guest experiences. This executive leadership role is responsible for overseeing restaurant, bar, banquet, catering, and in-room dining operations, driving financial performance, developing department leaders, and ensuring operational excellence throughout the Food & Beverage division. The ideal candidate is an accomplished hospitality leader with extensive luxury hotel experience, exceptional business acumen, and a passion for delivering world-class service. Key Responsibilities
  • Provide strategic leadership for all Food & Beverage operations, ensuring exceptional guest experiences and operational excellence.
  • Monitor the productivity and performance of all Food & Beverage divisions.
  • Develop and execute departmental goals, objectives, and operating strategies that align with the hotel's business plan.
  • Generate and analyze financial statements, operational reports, and performance metrics.
  • Maximize departmental profitability through effective budgeting, forecasting, labor management, and cost controls.
  • Develop annual operating budgets, staffing forecasts, payroll plans, and expense management strategies.
  • Recruit, hire, mentor, coach, evaluate, and develop Food & Beverage department heads and team members.
  • Foster a culture of collaboration, accountability, and continuous improvement across all Food & Beverage outlets.
  • Ensure the hotel's standards for hiring, associate relations, performance management, and disciplinary procedures are consistently upheld.
  • Partner with Culinary, Catering, Banquets, Restaurant Operations, and other hotel departments to deliver seamless guest experiences.
  • Monitor food and beverage quality, service standards, cleanliness, and operational consistency throughout the hotel.
  • Respond to and resolve guest concerns professionally while ensuring the highest level of guest satisfaction.
  • Lead departmental meetings and participate in executive leadership meetings as required.
  • Serve as Manager on Duty (MOD) on a rotating basis.
  • Support special events, VIP experiences, and other operational initiatives as assigned. Qualifications Education
  • Four-year college degree in Hotel Management or a related field required. Experience
  • Minimum of three years of progressive management experience within a luxury or deluxe hotel environment.
  • Previous leadership experience overseeing multiple Food & Beverage outlets, catering, and banquet operations required.
  • Proven success managing financial performance, labor costs, and operational budgets. Knowledge, Skills & Abilities
  • Thorough knowledge of luxury Food & Beverage operations and Forbes-level service standards.
  • Strong understanding of food and beverage cost controls, budgeting, forecasting, and financial reporting.
  • Extensive knowledge of restaurant operations, banquet service, catering, and in-room dining.
  • Strong knowledge of domestic and international wines, spirits, cocktails, and beverage programs.
  • Exceptional leadership, coaching, and team development skills.
  • Outstanding verbal and written communication skills with the ability to influence, negotiate, and build strong relationships.
  • Strong analytical, organizational, and decision-making abilities.
  • Ability to effectively resolve guest concerns while maintaining exceptional service standards.
  • Ability to thrive in a fast-paced luxury hospitality environment while managing multiple priorities.
  • Professional demeanor with a commitment to excellence in guest service and associate engagement. Licenses & Certifications
BASSET/TIPS
certification preferred.
  • ServSafe City of Chicago certification preferred.
Additional Information At Trump International Hotel & Tower Chicago, teamwork extends beyond departmental responsibilities. Associates are expected to provide lateral service whenever needed to support hotel operations and ensure an exceptional guest experience. Collaboration, flexibility, and a guest-first mindset are essential to success in this leadership role. Reporting Structure This position reports directly to the Executive Assistant Manager / Vice President & Managing Director. Physical Requirements This position requires the ability to stand and walk for extended periods, move throughout multiple hotel outlets, participate in operational oversight, and respond to guest and business needs in a fast-paced environment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position. Grooming Standards All associates are expected to maintain a neat, clean, and professional appearance in accordance with hotel grooming standards. Benefits Trump International Hotel & Tower Chicago offers a comprehensive benefits package for eligible full-time associates, subject to applicable eligibility and enrollment requirements. Additional information regarding available benefits can be found on the hotel's Career Center. E-Verify Trump International Hotel & Tower Chicago participates in the federal E-Verify program. Employment eligibility is verified only after a candidate has accepted a job offer and completed the Form I-9. E-Verify is not used to pre-screen applicants. Equal Opportunity Employer Trump International Hotel & Tower Chicago is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable law.