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1C
1000 ConAgra Fds Packaged Fds LLC
Quality Supervisor - 2nd shift
Career Insights for Restaurant / Food Service Supervisor
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Based on Illinois data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$36,528 / year median in Illinois
+13% projected growth
Job Description
Reporting to the Quality Assurance Manager, you will lead food safety and quality execution on second shift by serving as a visible, hands‑on leader on the production floor. You will partner closely with production supervisors and operations teams to drive collaboration, accountability, and continuous improvement while maintaining food safety and quality standards. With less on‑site leadership support during second shift, you will play a critical role in decision‑making, issue resolution, and reinforcing expectations across the team. A Taste of Your Responsibilities Lead and support second shift Quality Assurance technicians and associates through active floor presence, coaching, and accountability Partner with production supervisors to support production improvements and efficiencies while maintaining food safety and quality standards Serve as a key quality and food safety leader during second shift, helping mirror first‑shift expectations with fewer on‑site resources Drive strong collaboration between Quality Assurance, Production, Sanitation, and Warehouse teams Hold teams accountable to food safety, quality, and operational expectations through consistent follow‑up and reinforcement Monitor and verify Hazard Analysis and Critical Control Points to ensure compliance with company policies Conduct Good Manufacturing Practices and sanitation audits throughout production and warehouse areas Support resolution of food safety and quality issues in real time on the production floor Manage product hold, release, and disposition activities in alignment with policy Lead investigations into customer complaints and implement corrective and preventive actions Evaluate nonconforming or damaged product and determine appropriate disposition Support continuous improvement initiatives focused on process stability, efficiency, and risk reduction Assist with evaluations related to new equipment installations or equipment repairs Perform other duties as assigned to support food safety, quality, and operational excellence Ingredients Required for Your Success High school diploma or GED required; Bachelor's degree preferred Two to four years of experience in food or pharmaceutical manufacturing Experience in a supervisory or leadership role Knowledge of Food Safety Guidelines, Good Manufacturing Practices, and Hazard Analysis and Critical Control Points Familiarity with Safe Quality Foods, Food and Drug Administration and United States Department of Agriculture regulations Experience leading teams, holding accountability, and partnering with operations in a production environment Physical Requirements More information about essential tasks and the facility will be shared during the hiring process. This role may require you to be in our manufacturing facilities. When visiting these sites, the physical requirements below may apply: You may be required to walk around the facility, climb stairs/ladders, kneel, or perform repetitive tasks that require hand‑eye coordination. You may be required to lift or carry materials that can vary in weight and size. This is a manufacturing environment with large, moving equipment. Noise levels can be high, and temperatures may vary. Relocation assistance is available for this position. Preference will be given to local candidates. #LI-Onsite #LI-JC1 #