Job Overview We are seeking a dynamic and energetic Restaurant Shift Leader to join our vibrant hospitality team! In this pivotal role, you will oversee daily restaurant operations, ensure exceptional customer service, and lead a team of dedicated staff members. Your enthusiasm and leadership will help create a lively, efficient, and welcoming environment where guests feel valued and staff are motivated to perform at their best. This position offers an exciting opportunity for someone passionate about food service management, team leadership, and delivering memorable dining experiences. All roles are paid positions, emphasizing the importance of recognizing and rewarding your contributions. Responsibilities Supervise daily restaurant operations during assigned shifts, ensuring smooth flow from food preparation to customer service. Lead, motivate, and train staff members on food handling, POS systems (including Aloha POS and Micros POS), and customer service standards. Oversee food production, cooking processes, and kitchen management to maintain high-quality food safety standards and efficient service delivery. Manage inventory control, including stock levels, ordering supplies, and minimizing waste to optimize profitability. Handle cash transactions accurately through POS systems, perform cash handling duties, and reconcile cash drawers at shift end. Enforce food safety protocols, hygiene standards, and compliance with health regulations across all restaurant areas. Assist in interviewing potential team members, conducting staff training sessions, and supporting ongoing development initiatives. Monitor shift performance metrics such as profit and loss analysis while providing feedback to improve operational efficiency. Ensure excellent customer service by addressing guest concerns promptly and maintaining a lively hospitality atmosphere. Experience Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen operations. Demonstrated supervisory or team management experience within the food industry or hospitality sector. Familiarity with POS systems such as Aloha POS or Micros POS; experience with cash handling is essential. Prior experience in casual dining or fine dining establishments is highly desirable; banquet or catering experience is a plus. Knowledge of food safety management practices and food production processes is required. Strong leadership skills with the ability to train staff effectively and manage hospitality teams confidently. Basic math skills for inventory control, budgeting, and profit analysis; excellent communication skills for managerial tasks such as interviewing and staff development. Join us as a Restaurant Shift Leader where your energy fuels our success! Bring your culinary expertise, leadership talent, and passion for hospitality to create memorable dining experiences every day!
Pay:
$15.00 - $16.00 per hour Expected hours: 35.0 - 40.0 per week