Who We Are:

Therapeutic Bodywork is a fully integrative Wellness Center focused on facilitating each client's path toward optimal health and wellness. Our team of 20+ providers offers Massage Therapy, Manual Lymphatic Drainage, Acupuncture & Chinese Herbal Medicine, Skincare, CranioSacral Therapy, and Reflexology.

Our mission is simple:

to facilitate healing by helping each client bring their body back into a state of balance and rediscover radiant health. This philosophy is at the heart of everything we do and is a common thread throughout our entire team. We are passionate about creating an exceptional experience for every client while building a workplace where like-minded people can grow, feel good about what they do, and genuinely love coming to work . We are a fast-paced company with many moving parts, and are seeking a couple of core team players who bring initiative, positivity, and a willingness to jump in and be part of the bigger picture. The Opportunity The Front of House is made up of strategic superstars, who combine hospitality, relationship-building, scheduling, sales and day-to-day operations to keep Therapeutic Bodywork running smoothly. These roles are integral to our success and require someone who is warm, personable, highly organized, loves multi-tasking, is confident with verbal and written communication and feels energized by a fast-moving environment. If you're someone who takes pride in helping people feel better, loves building relationships, thinks strategically and thrives in a fast-paced environment, we'd love to meet you.

Schedule:

Monday-Friday, 8:00am-4:30pm Your Day to

Day:

Client Experience & Hospitality Welcome clients warmly and create a polished, calm, welcoming environment Build genuine relationships with clients and understand their needs and preferences Manage phone, email, and in-person communication Guide clients toward the services and practitioners that are the best fit for them Manage check-in/check-out and client paperwork Resolve client questions and concerns with professionalism and care Scheduling & Revenue Manage and optimize practitioner schedules throughout the day Proactively fill cancellations and open appointments Respond to online booking requests and convert inquiries into appointments Develop a strong understanding of our services, practitioners, memberships, and promotions Identify opportunities to support practitioners and maximize schedule utilization Develop a strong understanding of wellness shop products and make suggestions to enhance clients at-home experience Collaborate with our Scheduling Lead and leadership team to keep schedules full and the business growing Front of House Operations Open and close the office and ensure the space is ready for clients and practitioners Maintain a clean, organized, welcoming reception area Support practitioners throughout the day for optimal flow of schedule Run daily sales reports and balance the cash drawer Follow SOPs to ensure daily front-of-house responsibilities are completed consistently Who You Are Love people and genuinely enjoy building relationships You're warm, confident, personable, and emotionally intelligent Exceptionally organized and detail-oriented Can multitask with ease Demonstrates strong scheduling and problem-solving skills Takes initiative and enjoys figuring things out Communicates clearly and professionally Works well independently and as part of a team Learns new technology quickly and can confidently manage multiple online platforms and communication channels at once Is curious about wellness and excited to learn Enjoys being part of a fast-paced business where every day is a little different Experience with Mindbody or similar scheduling software is helpful but not required. Why You'll Love Working Here We believe taking care of our team is just as important as taking care of our clients. In addition to competitive compensation we offer: PTO so you can recharge 401K to help you build for the future Discretionary performance based bonuses Complimentary monthly treatment to experience our services firsthand Employee discount on services and products Team outings and events A collaborative, supportive team environment Being part of a mission that helps enhance people's lives

Pay:

$22.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Employee discount Paid time off

Work Location:

In person