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Supervisor - Ripple Cafe - Cambridge

Job

Ripple Cafe

Cambridge, MA (In Person)

$59,280 Salary, Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 8/5/2026

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Job Description

Supervisor
  • Ripple Cafe
  • Cambridge Ripple Cafe Cambridge, MA Job Details Full-time $25
  • $32 an hour 1 day ago Qualifications Food handling Customer communication Customer service Hospitality industry experience Food preparation Guest services Food service management Full Job Description Ripple Café is a specialty café rooted in creativity, hospitality, and beautifully executed experiences.
Our spaces are visually immersive, music driven, and built around carefully crafted drinks and food. This position is for our Cambridge location. We are seeking a hands on Supervisor of Operations who leads from the floor, works alongside the team, and takes pride in consistency, reliability, and excellent service execution. This is a supervisory role , not a management or administrative position. The Supervisor is expected to work behind the counter daily and be deeply involved in shift execution.
Staffing :
Floor based leadership Staff support and direction during shifts Hands on service and problem solving Ensure that all policies, procedures, standards, specifications, guidelines and training programs are followed and completed on a timely basis. Help perform food preparation and service tasks, such as, helping the cooks get orders out quickly by occasionally jumping on the cook line to help, clearing tables and helping baristas by making drinks, taking customer orders in the front of house. Lead by example while actively working shifts
Operations:
Work with owners and consultants to implement operational systems Take responsibility for executing and maintaining systems once established Ensure compliance with health, safety, and labor regulations Record weekly inventory and flag discrepancies Coordinate equipment maintenance and building services
Financial Management :
Follow cash handling and reconciliation procedures Maintain food and equipment inventory records Customer Experience Act as customer liaison during shifts Resolve issues calmly and professionally Maintain a welcoming, composed environment even during high volume
Qualifications :
1+ year experience in a fast-paced café or restaurant Comfortable working physically active shifts Excellent attention to detail Team first attitude with a passion for hospitality Strong communication skills Flexibility to work a variety of shifts as necessary, including weekends Positive attitude, sense of humor, and adaptability Lots of enthusiasm for the work, enjoys the Food & Beverage industry Must hold ServSafe Food Manager TIPS certifications (OR be willing to get certified immediately) Willingness to adapt as things change Able to maintain friendly and hospitable demeanor at all times.
Social Media:
Instagram:
@RippleBoston_
Website:
RippleBoston.com
Job Type:
Full-time Pay:
$25.00
  • $32.
00 per hour Shift availability: Day Shift (Required) Ability to
Commute:
Cambridge, MA 02142 (Preferred)
Work Location:
In person