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Shift Lead- Restaurant
Job
Pressed Cafe
Dedham, MA (In Person)
$65,000 Salary, Full-Time
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Job Description
About Us At Pressed Cafe, we believe exceptional food and drink start with quality ingredients and a passion for hospitality. Our all-day menu features Mediterranean-inspired dishes made with fresh, local ingredients, paired with great coffee and fast, friendly service. Pressed Cafe is an emerging, high-growth premium quick-casual restaurant company with a strong regional presence and exciting expansion plans. With multiple locations today and an aggressive development pipeline, we are building the infrastructure to scale significantly over the next several years. As a founder-led organization, we remain deeply committed to hospitality, culture, and delivering exceptional guest experiences. At the heart of everything we do is our mission: Great People, Great Food, Great Coffee. About the Role Pressed Cafe is seeking a dependable and motivated Shift Lead to support daily café operations and help guide the team during their shift. This role works closely with the management team to ensure smooth operations, excellent guest service, and a positive team environment. The Shift Lead plays an important role in keeping the café running efficiently by assisting with team coordination, maintaining service standards, and helping teammates stay organized and supported during busy shifts. This is a great opportunity for someone who enjoys taking initiative and developing leadership skills in a fast-paced hospitality environment. What You'll Do Support daily shift operations and assist managers in keeping the café running smoothly Help lead by example by delivering excellent guest service and maintaining a positive team environment Ensure consistent food quality, cleanliness, and hospitality standards Assist in coordinating workflow between the kitchen, counter, dining room, and drive-thru Provide guidance and support to team members throughout the shift Help train and onboard new team members Address guest questions or concerns in a friendly and professional manner Assist with opening and closing procedures as needed Maintain a clean, organized, and efficient workspace Communicate any operational updates, concerns, or successes with the management team What You Bring 1-2 years of restaurant or retail supervisory experience Strong teamwork and communication skills A positive attitude and willingness to help wherever needed Dependability and the ability to take initiative during busy shifts Ability to stay organized and manage multiple tasks in a fast-paced environment Interest in growing into a leadership role within the company Ability to work varied shifts, including evenings, weekends, and holidays Must be able to stand and walk for extended periods Must be able to lift up to 50 lbs occasionally Comfortable managing multiple priorities during a busy shift We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.