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Hersha Hospitality Management, LP

Director of Banquets

Career Insights for Restaurant / Food Service Supervisor

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Based on Massachusetts data

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What they do

A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.

$41,782 / year median in Massachusetts

+14% projected growth

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Job Description

Compensation:
$80,000 to $95,000 per year Sea Crest Beach Resort is looking for a Director of Banquets to lead our high-volume event operations, ensuring every guest experience and large-scale function is smoothly executed. Operating in a fast-paced resort setting, this role will oversee day-to-day banquet setups, manage staff performance, and handle essential financial and billing procedures to keep operations running seamlessly. Your Growth Path Director of Food and Beverage Your Focuses Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Maintain positive guest relationships and ensure banquet functions are executed in accordance with guest specifications. Work closely with the catering department to address service deliver or communication gaps. Supervise and visually inspect the set-up of function rooms to ensure cleanliness and proper inventory. Oversee serving staff to ensure that all federal, state, local, and corporate regulations and policies are adhered to in the serving ofalcoholic beverages. Ensure that cash handling policies and procedures are followed by all banquet staff in cash handling positions. Abide by all accounting policies and practices to ensure SOX compliance. Enter billing information into point of sale system in order to generate a final guest check. Check staff attendance according to schedules, and adjust and reassign server stations, as necessary, in order to provide quality service during functions. Set and maintain service standards through continued training of core staff utilizing in service meetings. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Bachelor's Degree preferred. 3 to 5 years Banquet experience required. Work Environment and Context Work schedule varies and may include working on holidays, alternate shifts and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program What We Believe People Are Our Capability
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