Job Title:
Arcade Bar, Lead Bartender
Location:
- Fitchburg, MA 01420
Position Type:
- Full-Time
Salary:
- Competitive, based on experience
Benefits:
- Paid time off, employee discounts, performance bonuses
About Us:
- Power Surge is a premier entertainment venue that combines the fun of a retro arcade with the excitement of a modern bar.
We offer a unique experience for our patrons, featuring a wide selection of classic and contemporary arcade games, a fully stocked bar, and a lively atmosphere. We are seeking a dynamic and experienced person to lead our team and ensure our guests have an unforgettable experience.
Job Description:
- The Arcade Bar Lead will be responsible for overseeing a portion of the daily operations of the arcade bar, ensuring high levels of customer satisfaction, and managing a team of staff. This role requires a strong leader with a passion for gaming and hospitality, excellent organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Manage and coordinate the day-to-day operations of the arcade and bar.
- Supervise and motivate a team.
- Ensure high standards of customer service and address any guest concerns or complaints.
- Maintain inventory levels for both the bar and arcade, including ordering supplies and equipment.
- Develop and implement promotional activities and events to attract and retain customers.
- Monitor and analyze financial performance, including sales, expenses, and profitability.
- Ensure compliance with health, safety, and alcohol regulations.
- Train and develop staff, conducting regular performance evaluations.
- Handle administrative tasks, including scheduling, payroll, and reporting.
Qualifications:
- Proven experience as a bar lead or similar role.
- Strong leadership and team management skills.
- Excellent customer service and interpersonal abilities.
- Knowledge of arcade games and bar operations.
- Ability to handle a fast-paced and dynamic work environment.
- Proficient in inventory management and basic financial reporting.
- Flexibility to work evenings, weekends, and holidays as required.
- High school diploma or equivalent; additional education in hospitality or business management is a plus.
To Apply:
- Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the Power Surge team.
Applications can be sent to powersurgebararcade@gmail.com with the subject line "Arcade Bar Manager Application."
Job Type:
Full-time Pay:
$15.00 per hour Application Question(s): Available to work from 4PM-2AM on weekends
Experience:
Bartending:
1 year (Preferred) Hospitality management: 1 year (Preferred)
License/Certification:
TIPS (Preferred) Shift availability: Night Shift (Required) Day Shift (Preferred) Ability to
Commute:
Fitchburg, MA 01420 (Required)
Work Location:
In person