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Tavern Restaurant Westfield
FOH Manager
Career Insights for Restaurant / Food Service Supervisor
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Scorecard
Based on Massachusetts data
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What they do
A Restaurant or Food Service Supervisor supervises food preparation and staff for a restaurant or dining hall. Manages budget for food supplies, equipment and staff; hires and trains staff; monitors food safety procedures. May plan menus or work with chefs or dieticians to plan menus. Works in a school, hospital, nursing home or other institution.
$41,782 / year median in Massachusetts
+14% projected growth
Job Description
FOH Manager Tavern Restaurant Westfield Westfield, MA Job Details Part-time | Full-time $20 - $25 an hour 23 hours ago Benefits Paid training 401(k) matching Qualifications Operations management Team development Full Job Description Overview We are seeking an energetic and dedicated Front of House (FOH) Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily restaurant operations, manage staff, and uphold the highest standards of food safety, customer service, and hospitality. Your leadership will drive team performance, streamline service processes, and foster a welcoming environment that keeps guests coming back. This paid position offers an exciting opportunity to shape the guest journey while honing your management skills in a dynamic food industry setting. Responsibilities Lead and supervise front-of-house staff, including training, scheduling, and performance management to ensure top-tier service delivery Oversee daily restaurant operations, including shift management, customer interactions, and ensuring smooth workflow during busy hours Manage food preparation and presentation standards to guarantee quality and consistency across all menu items Utilize POS system for order processing, cash handling, and sales reconciliation Control inventory levels, monitor food safety compliance, and coordinate with kitchen staff to maintain optimal stock levels Handle customer inquiries, resolve complaints promptly, and ensure a positive dining experience for all guests Conduct staff interviews, onboarding, ongoing training & development sessions to build a motivated and skilled team Skills Proven experience in quick service or fast food restaurant management with a strong background in food handling and food safety management Excellent leadership skills with the ability to manage teams effectively and communicate managerial expectations clearly Proficiency in POS systems , strong cash handling skills Solid understanding of inventory control, budgeting, profit & loss analysis, and food production processes Experience in fine dining or casual dining environments; banquet or catering experience is a plus Strong organizational skills with the ability to multitask during high-volume shifts while maintaining attention to detail Exceptional customer service skills paired with effective managerial communication and team training abilities Being a team player is a must! Any candidate who joins us will immediately experience the high level of teamwork at the Tavern, As well as the compassion for our coworkers. Join us as a FOH Manager if you're passionate about hospitality excellence! Bring your culinary experience, leadership talent, and enthusiasm for creating memorable guest experiences. This role is perfect for those eager to grow their management career within a vibrant restaurant environment that values teamwork, innovation, and exceptional service.