Rest 1 Supv

Rest 1 Supv Doubletree

BWI - 3.6

Linthicum Heights, MD Job Details 17 hours ago Benefits Paid holidays Disability insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Food quality maintenance Kitchen health and safety standards Retail sales transactions Customer communication Table cleanliness maintenance Staff supervision Team member evaluation Hotel regulations compliance Sales reporting Hotel policy compliance Quality assurance within food and beverage industry Food service health code compliance Food service workstation cleanliness Safety regulations Coaching Greeting customers Processing cash transactions Hotel and accommodations guest special request handling Performance feedback (performance evaluation method) Hotel quality assurance Mid-level High school diploma or GED Food service inventory management Hospitality Management Food and beverage industry expertise Leading team collaboration initiatives Order placement Beverage service Materials management in food and beverage Cleaning messes in dining areas Full Job Description Job Overview The Restaurant Supervisor is responsible for overseeing the daily operations of the hotel's bistro, ensuring a high standard of service, efficiency, and guest satisfaction. This role involves managing a team of servers and bartenders, maintaining a clean and inviting environment, and ensuring that the bistro runs smoothly while upholding the hotel's standards for quality and hospitality. Primarily an AM position covering breakfast operations as well as banquets What you'll be doing Supervise, train, and motivate staff to ensure excellent customer service. Assign duties to team members, monitor performance, and provide feedback and coaching. Conduct regular team meetings to communicate expectations, goals, and updates. Greet and assist guests as needed, ensuring a high level of guest satisfaction. Handle guest complaints and special requests in a professional and efficient manner. Monitor service delivery and ensure staff adhere to hotel standards for quality and hospitality. Oversee the day-to-day operations of the restaurant, ensuring smooth service flow. Manage inventory and ensure stock levels are maintained, placing orders as necessary. Monitor food and beverage quality to ensure they meet hotel and health standards. Ensure all safety, cleanliness, and health regulations are adhered to by staff. Maintain cleanliness and organization in the bistro and dining areas. Ensure compliance with food safety standards and proper food handling procedures. Monitor and manage the restaurants cash handling and point-of-sale transactions. Prepare reports on restaurant operations, sales, and guest feedback for management. Work closely with the hotel's front desk and management teams to ensure seamless service for hotel guests. Skills and Abilities High school diploma or equivalent; a degree in hospitality or related field is preferred. Previous experience in a supervisory or leadership role within a hospitality or food and beverage environment. Strong communication and leadership skills. Excellent customer service and problem-solving abilities. Ability to multitask and remain organized in a fast-paced environment. Knowledge of food and beverage service, health regulations, and safety standards.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits:

Full benefits package for full-time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Flexible Spending Accounts 401(k) Retirement Plan with Company Match Paid Time Off, Vacation and Holidays

AMAZING HOTEL DISCOUNTS

to any property in the TPG portfolio and

MUCH MORE!

Part-Time Benefits Also Available Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.