Restaurant Shift Leader Captain Jay's - 3.0 Detroit, MI Job Details Full-time From $16 an hour 16 hours ago Benefits Paid training Health insurance Dental insurance Vision insurance Employee discount Flexible schedule Qualifications Customer communication Teamwork Sales transaction processing Quick service & fast food restaurant experience Shift management Making change Hospitality industry experience Meal preparation Organizational skills Payment processing in food service POS systems Full Job Description Job Summary Join our dynamic team as a Restaurant Shift Leader and become the driving force behind delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, supervise staff, ensure food safety and quality standards are met, and maintain a lively, customer-focused environment. Your leadership will inspire your team to excel, manage shift responsibilities efficiently, and uphold our commitment to Service excellence. This position offers an exciting opportunity for motivated individuals with a passion for food service management to make a positive impact every day. Duties Lead and supervise restaurant team members during shifts, ensuring smooth operations and high-quality customer service Oversee food preparation, cooking, and food handling to meet safety standards and maintain consistency in food quality Manage POS systems such as Aloha POS for order processing, cash handling, and transaction accuracy Control inventory levels, monitor stock rotation, and assist with food production planning to minimize waste and optimize costs Train new staff members on food safety practices, customer service protocols, and operational procedures Ensure compliance with health regulations, sanitation standards, and food safety policies across all areas of the restaurant Assist in managing budgets, analyzing profit and loss reports, and supporting overall restaurant profitability Support kitchen management by supervising food production processes and maintaining efficient workflow during busy hours Handle customer inquiries or complaints promptly to ensure positive dining experiences Participate in interviewing potential team members and contribute to staff development initiatives Qualifications Proven experience in quick service or fast food restaurant environments with a strong background in food preparation and kitchen management Demonstrated leadership skills with supervising or managing hospitality teams in casual or fine dining settings Familiarity with POS systems such as Aloha POS; cash handling experience required Knowledge of food safety management practices and health regulations applicable to the food industry Strong organizational skills with the ability to manage inventory control, budgeting, and profit analysis Excellent communication skills for effective managerial communication and team training Ability to perform basic math calculations accurately for cash handling and inventory management Previous experience in restaurant management or assistant manager roles is highly desirable Passionate about delivering outstanding customer service in a fast-paced environment Flexibility to work various shifts including evenings, weekends, and holidays Join us as a Restaurant Shift Leader where your leadership fuels our success! We are committed to fostering a vibrant workplace that values teamwork, innovation, and excellence. All positions are paid roles that support your growth within the hospitality industry. If you're ready to lead with energy and enthusiasm while creating memorable dining moments—apply today!

Pay:

From $16.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid training Vision insurance

Work Location:

In person